eDiscovery Associate Director, International Cyber Data Mining & Review

Epiq Company; Greater London; Remote; GBP 110,000 - 150,000; Full time

Job summary

Epiq is seeking an experienced operational and client-service leader to join our Cyber Incident Response business as Manager, International Data Mining. This role will oversee data mining and document review services across Europe and Asia-Pacific, maintaining quality standards and serving as a senior escalation point.

You will manage an international team, mentor staff, and drive technology adoption including AI-based culling tools.

Qualifications

• 6+ years of experience in eDiscovery Client Services, eDiscovery Project Management, Technology Assisted Review, or Cyber Incident Response.
• Excellent communication skills with clients and internal teams.
• Experience managing projects across multi-jurisdictional engagements.

Responsibilities

• Lead delivery of data mining and document review services for cyber incident response matters across Europe and Asia-Pacific.
• Oversee an international team, ensure delivery quality, and act as senior escalation point.
• Implement new software (AI & ML tools) as defined by leadership.
• Mentor and develop team members and collaborate with Sales throughout project lifecycles.

Skills

eDiscovery client services

Project management

Technology Assisted Review

Cyber Incident Response

Relativity

Canopy

AI/ML tools

Tools

Relativity

Canopy

AI-based Culling Tools

Job description

eDiscovery Associate Director, International Cyber Data Mining & Review### eDiscovery Associate Director, International Cyber Data Mining & ReviewApply: Remote: Work from Home Full-Time: GBR-London-110 Bishopsgate: Full time: Posted Yesterday: R0035395At **Epiq**, your work contributes to complex, global legal outcomes. You’ll join a values‐driven community where integrity guides decisions, **relentless service** sets the bar, and we **thrive on big challenges** together. We invest in your growth with enterprise‐wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, **you’ll do the most meaningful work of your career** and see your impact at scale.**Job Description:**Epiq is seeking an experienced operational and client-service leader based in the United Kingdom or Europe to join our Cyber Incident Response business as Manager, International Data Mining. This role will lead the delivery of data mining and document review services for cyber incident response matters across Europe and Asia-Pacific, while supporting global projects as needed. The Manager will oversee an international team, maintain consistent delivery and quality standards, serve as a senior escalation point, and help expand Epiq’s technology-enabled data mining capabilities. This is a hands-on leadership role that combines people management, client delivery, process improvement, and technology implementation.**Responsibilities:**· Ensure clients receive world-class service during project initiation, data mining, review, and case closure· Manage a team of project management & data mining professionals· Serve as a point of escalation for client concerns or internal quality challenges· Prioritize servicing the growth of our business in the European and Asia-Pacific markets while supporting North America as a secondary objective· Build & continuously improve Epiq’s data mining capabilities· Personally manage client projects when required· Provide mentorship and continuous personal development to team members· Implement new software (including AI & machine learning tools) as defined by leadership· Complete other special transformative projects as defined by leadership· Participate in ongoing professional development**Job Requirements:**· Candidates must have at least 6+ years of experience in eDiscovery Client Services, eDiscovery Project Management, Technology Assisted Review, or Cyber Incident Response· Candidates must have extensive experience in managing clients, and thrive on dealing with difficult deadlines or requests· Candidates must be technically proficient with Relativity & eDiscovery concepts regarding data culling, including keyword searching & metadata analysis· Candidates must be excellent communicators, and raise the bar for written and verbal communication both at Epiq and with customers· Candidates must have extensive experience in working independently with Sales teams throughout the lifecycle of a project· Candidates must be able to work flexibly to support colleagues in non-European geographies, with corresponding flexibility provided during standard working hours when off-hours support is required· Candidates must be able to work with peers in a collaborative environment to maintain a singular standard for processes & policies across continents· Ideal candidates will have experience managing people & fostering professional development· Ideal candidates will have experience with document review operations· Ideal candidates will be industrious and prepared to take the initiative to support a growing business· Ideal candidates will have experience with other industry specific tools, such as Canopy· Ideal candidates will have experience with machine learning & AI-based culling tools as they relate to eDiscovery & Cyber Incident Response· Ideal candidates will have a deep interest in investigating & applying new technology **Must be located and authorised to work in the United Kingdom.**