Global Director, ICSR Operations

SmartRecruiters, Inc.; Guildford; On-site; GBP 90,000 - 130,000; Full time

Job summary

Ergomed Group is seeking a senior professional to manage the ICSR Management Unit, ensuring high-quality pharmacovigilance processing and efficient use of resources. The role requires leadership of Associate Directors and cross-department collaboration to support contracts and project analytics.

The successful candidate will drive productivity, participate in budget reviews, and mentor staff while upholding patient safety as a core value.

Qualifications

• Extensive pharmacovigilance case processing experience.
• Senior-level leadership experience is required.
• Experience with post-marketing and clinical processing is preferred.

Responsibilities

• Manage the ICSR Management Unit and resources.
• Set productivity targets and optimize team allocation.
• Review budgets, staffing, and project scope.
• Mentor line managers and senior staff in PV processes.
• Collaborate with HR, quality and operations teams.

Skills

Pharmacovigilance

Leadership

Case processing

Post-marketing

Education

Healthcare/pharmacovigilance background

Tools

MS Office

Job description

Ergomed Group is seeking a senior professional to manage the ICSR Management Unit, ensuring high-quality pharmacovigilance processing and efficient use of resources. The role requires leadership of Associate Directors and cross-department collaboration to support contracts and project analytics.

The successful candidate will drive productivity, participate in budget reviews, and mentor staff while upholding patient safety as a core value.