Global Coordinator - Medical Appointments

TN United Kingdom; Esher; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a detail-oriented Administrator / Coordinator to join their Global Medical Arrangements team. This role involves coordinating international pre-deployment medical assessments, ensuring client requirements are met, and managing complex cases. The ideal candidate will thrive in a collaborative environment, demonstrating strong communication and organizational skills. Opportunities for progression to Senior Coordinator level are available as the department expands. Join a supportive team dedicated to providing critical assistance in challenging situations, backed by a culture that values innovation and personal growth.

Benefits

UK Employee Healthcare Benefits

Travel Assistance

Medical Assistance

Security Assistance

Qualifications

• Candidate must be organized with a high attention to detail.
• Experience in a medical assistance or claims management organization is helpful.

Responsibilities

• Assist in arranging international pre-deployment medical assessments.
• Manage pre-deployment medical screenings and provide assessments.

Skills

Effective Communication

Written Communication

Organizational Skills

Attention to Detail

Problem-Solving Skills

Excel

Word

Customer Care

Foreign Languages (French, Spanish, German, Italian)

Education

Experience in Administrative Role

Tools

Databases

Job description

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Client:

Healix

Location:

Job Category:

-

EU work permit required:

Yes

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Job Reference:

faa770c0b6c8

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Job Description

We are looking for an Administrator / Coordinator to join our Global Medical Arrangements team in Esher. The job title for this role will be Global Medical Arrangements Coordinator.

We are looking for a candidate who enjoys working as part of a small team, is very organized, and has a high level of attention to detail.

Requirements, background and skills:

• The ability to communicate effectively and appropriately with parties at all levels
• Excellent written and verbal communication skills
• Excellent documentation and organizational skills
• Excellent attention to detail
• Able to demonstrate problem-solving skills
• Good knowledge of Excel and Word
• Experience dealing with complex cases
• Excellent customer care skills
• Understanding/knowledge of implementing change procedures for clients
• Experience of producing standard/bespoke MI to clients
• Experience within a medical assistance or claims management organization is helpful but not required
• Foreign languages: French, Spanish, German, or Italian
• Experience dealing with contracts and service level agreements
• Experience using databases

As the department grows, there will be opportunities to get involved with new client schemes and projects, with potential progression to Senior Coordinator level.

To learn more about Healix, watch this video: Introduction to Healix Risk and Resilience Services

About The Role

This team arranges international pre-deployment medical assessments for people going overseas. The GMA Coordinator will assist in making these arrangements according to client requirements.

The GMA Coordinator manages pre-deployment medical screenings, providing assessments and advice on potential risks.

Skills Needed

About The Company

We offer UK employee healthcare benefits, and travel, medical, and security assistance worldwide. Our purpose is to help people in difficult situations, providing support and ensuring they receive the necessary help, including evacuation if needed.

Our team consists of doctors, nurses, travel and medical coordinators, and security experts, who ensure clients are cared for in any situation, supported by technology designed to assist individuals.

We work with governments, NGOs, international corporations, insurers, and more, tailoring our services to meet diverse needs and focusing on practical and human aspects of care.

Company Culture

We empower our specialists with autonomy and encourage initiative, as they often face unexpected challenges. Our organization is large enough to handle any situation but maintains a personal, caring approach.

We value innovation and effort, offering development opportunities and a supportive team environment. We aim to attract diverse talent with broad knowledge and skills, providing excellent benefits and a caring environment.

Desired Criteria

• Experience working in an administrative role in a medical setting, e.g., doctor's surgery, dentist, hospital