Global Content & Launch Coordinator

FashionUnited Group; Greater London; Hybrid; GBP 27,000 - 38,000; Full time

Job summary

Burberry is seeking a Content Coordinator to shape and deliver the digital content experience across Burberry.com. You will manage global content builds and launches, navigating regional requirements and schedules while ensuring every customer journey reflects the Burberry brand vision.

Working across Digital, Technology, Product and Creative teams, you will help strengthen our platforms, improve site performance and bring campaigns and trading activity to life.

Qualifications

• Experience in e-commerce or digital content operations.
• Practical knowledge of CMS and PIM platforms; Contentstack or Inriver experience welcomed but not essential.
• Strong digital capability and a willingness to learn new systems and processes.
• Attention to quality assurance, accuracy and customer experience.
• Analytical and problem-solving skills with ability to manage multiple priorities.
• Collaborative communication style and ability to build relationships across teams.

Responsibilities

• Lead the build, management and publication of content across Burberry.com, including campaigns, navigation, product pages and customer service content.
• Coordinate global site launches with clear publishing plans, briefs and go-live schedules.
• Partner with Design, Copy, SEO, Merchandising, Project Management and wider Digital teams to deliver an optimised customer experience.
• Manage targeting and scheduling of personalised content across regions, ensuring journeys remain relevant and aligned with priorities.
• Maintain site quality through testing, resolve issues with Technology teams and improve functionality.
• Take ownership of digital projects and provide progress updates and CMS/PIM guidance to colleagues.

Skills

CMS management

PIM systems

Content coordination

Digital content operations

Cross-functional collaboration

Job description

Burberry is seeking a Content Coordinator to shape and deliver the digital content experience across Burberry.com. You will manage global content builds and launches, navigating regional requirements and schedules while ensuring every customer journey reflects the Burberry brand vision.

Working across Digital, Technology, Product and Creative teams, you will help strengthen our platforms, improve site performance and bring campaigns and trading activity to life.