Global Compliance Training Specialist — Scale Adoption

Comply; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

Comply is seeking a Training Specialist to empower thousands of customers to adopt our compliance SaaS at scale. You’ll run 1:1 training, lead webinars, and design education materials that map to client workflows and regulatory needs.

You’ll own scheduling, follow-ups, and feedback loops to continuously improve sessions. Ideal candidates are early in their career, with a passion for teaching, clear communication, and comfort presenting to varied audiences.

Qualifications

• 0–2 years of experience in training, customer support, customer success, teaching, or a similar customer-facing role.
• Exceptional verbal and written communication, and comfort presenting to both small and large groups.
• Ability to explain complex topics simply to audiences with different levels of knowledge.
• Strong organization and attention to detail across many scheduled sessions.
• Proficiency with Teams, the Microsoft Suite, and webinar platforms, plus comfort learning new software.

Responsibilities

• Deliver 1:1 training sessions tailored to each customer’s role, goals, and level of experience.
• Lead webinars, workshops, and office hours that help customers adopt Comply products and get value from them.
• Build deep knowledge of Comply products and how they map to client workflows and regulatory needs.
• Customize Customer Education content (decks, demos, guides) for specific audiences, and recommend improvements based on what you see in sessions.
• Partner with the Customer Education leader to keep training resources accurate, current, and professional.
• Own your training calendar end to end: scheduling, preparation, reminders, and follow-up so customers leave with clear next steps.
• Track attendance, completion, and customer feedback, and use the results to refine session formats and topics.
• Flag risks and opportunities you hear in sessions to CSMs and account partners, and relay recurring questions and product gaps to Support and Product.
• Log training activity and outcomes accurately in Gainsight and other internal systems, and contribute to team projects that improve how we train our largest customer base.

Skills

Training & onboarding

Verbal communication

Presentation skills

Organization

0–2 years experience

Tools

Gainsight

Microsoft Teams

CRM systems

Job description

Comply is seeking a Training Specialist to empower thousands of customers to adopt our compliance SaaS at scale. You’ll run 1:1 training, lead webinars, and design education materials that map to client workflows and regulatory needs.

You’ll own scheduling, follow-ups, and feedback loops to continuously improve sessions. Ideal candidates are early in their career, with a passion for teaching, clear communication, and comfort presenting to varied audiences.