GLOBAL CHANGE MANAGER - SUPPLY CHAIN

CARE; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

CARE USA is leading a multi-year global Supply Chain transformation programme to improve cost, speed, scale, sustainability and response quality across Planning, Procurement, Warehousing, Fleet and more. The Senior Global Change Manager will deliver change and deployment artifacts for the transformation, including an integrated Oracle Fusion platform and fleet enhancements.

The role requires a proven track record in change management within a large, international organisation and strong

Qualifications

• Bachelor's degree in a related field or equivalent.
• 5–7 years’ practical experience in change management and large-scale transformation.
• Experience with source-to-pay system implementation.
• Advanced stakeholder engagement and communications skills.
• Experience across a project lifecycle delivering change management.

Responsibilities

• Develop stakeholder analysis and feed into change and comms planning.
• Create and deliver change management materials and transition plans.
• Plan and execute robust project communications to drive alignment.
• Build organizational capability and train stakeholders on CARE's Change Approach.

Skills

Change management

Stakeholder engagement

Communications

Project lifecycle

Source to pay system implementation

Education

Bachelor's degree

Tools

Oracle Fusion

Job description

Work Location : United Kingdom - London

Type of Post : Not Applicable

Other Possible Location : Kenya - Nairobi

Funding : APPROVED

Expected Travel : up to 10%

Type of Contract :

Language Requirement : English

Employee Duration : Full-Time

• Starting salaries are based on various factors, including candidate experience, education, knowledge, skills, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.

Who We Are

As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our mission and vision, and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results.

What We Are Looking For

At CARE, we value diversely talented people who can bring different experiences and perspectives to our organization. We know that not all applicants will have every skill and qualification. We encourage everyone who meets the minimum required qualifications to apply. Having one or more of the preferred qualifications will strengthen an application. But, even if you are earlier in your career or followed a non-traditional educational or professional path, we hope you will consider a career at CARE.

Job Title: GLOBAL CHANGE MANAGER - SUPPLY CHAIN

Job Location(s): United Kingdom - London

Job Summary

CARE USA is initiating a multi-year global Supply Chain transformation programme which aims to enhance the cost, speed, scale, sustainability and quality of response through improvements delivered across our entire supply chain, which includes: Planning and Procurement; Warehousing and Distribution; Fleet Management; Cash Voucher Assistance; and overall supply chain capability and sustainability.
The Senior Global Change Manager sits within the Transformation Team at CARE USA, which is responsible for supporting functional areas to deliver transformation projects and programmes across CARE's Country Offices. As the Global Change Manager for Supply Chain Transformation, you will be responsible for developing and delivering change and deployment related deliverables to ensure the successful delivery of the transformation programme. This includes the implementation of an integrated Supply Chain and Finance platform on Oracle Fusion as well as making significant improvements to CARE’s fleet.
You will have a proven track record of successful change management and supporting the delivery of major projects in regards to business processes and systems within a large and complex international organisation.

Leadership alignment and stakeholder engagement

• Develop stakeholder analysis and ensure that it feeds into the development of change and comms planning.
• Develop leadership alignment approaches and a broader stakeholder engagement plan, and ensure their effective delivery to achieve buy-in and support of projects.
• Develop change management material to support the engagements – such as a Compelling Story, Current/Future State Analysis, and overall change impact assessments.

Change impact assessment and change planning

• Develop detailed change and impact analyses to identify the difference between current and future states across all priority projects, and ensure that all people, process and system changes are documented, understood and effectively communicated.
• Define a change approach to ensure that the desired changes are delivered effectively and in a sustainable way.
• Develop detailed transition plans which capture all necessary activities at project and country level to manage the change process.

Project communication and engagement

• Partner with key strategic initiatives’ sponsors and leads to design and implement robust communication plans ensuring overall organizational alignment. Provide strategic counsel as needed to drive further alignment, reduce resistance, and accelerate adoption of priority projects.
• This will include anticipating needs, spotting emerging challenges and identifying/developing influencers to communicate with a wide range of stakeholders in the right ways at the right times.

Building change management organizational capability

• Be an active member of the Transformation team, which is CARE's internal capability of project and change managers.
• Help develop the maturity of CARE USA's Change Approach and deliver trainings to different stakeholder groups.
• Be a champion of change management and advocate for the important role it plays in the delivery of CARE USA's transformation agenda.

Required Qualifications

• A Bachelor's degree in a related field (Communications/Journalism/Marketing, organizational development, change management, etc.) or equivalent combination of education and work experience.
• 5-7 years’ practical experience in change management and communications of large scale and complex transformational change initiatives
• Experienced with source to pay system implementation
• Advanced stakeholder engagement and communications skills, written and spoken
• Experienced of working across a project lifecycle to deliver change management oversight and interventions
• Experienced with source to pay system implementation

Preferred Qualifications

• Professional certification in change management
• Change management consulting, exposed to various sectors and fields (aid impact/programs, business, operations, people and culture, etc.)
• International experience and understanding of challenges facing the humanitarian and development sector

CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.

Starting salaries are based on internal equity, candidate experience, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.