Global AWS Cloud & Infra Operations Lead

Radius; Crewe; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension

Life assurance

Electric Vehicle scheme

Employee assistance programme

Help@Hand by Unum wellness support

Cycle to work scheme

Free breakfast daily in the office

Free onsite gym access

Job summary

Radius is seeking a Cloud and Infrastructure Operations Manager (AWS) to own our global cloud environments, with a focus on AWS. You will lead TechOps, SysOps, networks and voice services, driving automation, security and reliability across our core infrastructure.

This is a hands-on leadership role based in Crewe with strategic input into infrastructure planning. Reporting to the CIO, you will manage incidents, optimize costs and partner with Cyber Security and Platform Services to continually

Qualifications

• Educated to degree level with a minimum 2:2 (Lower Second Class Honours).
• Proven AWS infrastructure experience in complex enterprise environments.
• Experience leading infrastructure, cloud or operations teams.
• Deep understanding of AWS architecture, cloud networking and security best practices.
• Experience managing highly available, business‑critical infrastructure services.
• Strong knowledge of Infrastructure as Code and automation tooling.
• Experience implementing monitoring, observability and operational tooling.
• Experience managing major incidents and operational service delivery.
• Strong understanding of infrastructure security principles and governance.
• Excellent stakeholder management and communication skills.

Responsibilities

• Owning the operational management of our cloud infrastructure, with AWS at the heart of our environment.
• Ensuring cloud platforms and infrastructure services remain secure, resilient, scalable and highly available.
• Leading and developing teams responsible for TechOps, SysOps, networking and voice services.
• Driving operational excellence through automation, monitoring and proactive service management.
• Managing cloud security, performance optimisation and cost efficiency across the AWS estate.
• Overseeing enterprise network services, including cloud networking, WAN, VPN and data centre connectivity.
• Supporting and improving our Five9 voice and telephony environment.
• Leading major incident response and driving improvements to reliability and service resilience.
• Working closely with Cyber Security, Platform Services and other senior technology stakeholders to continually improve our infrastructure landscape.

Skills

Leadership

AWS expertise

Cloud architecture

Security best practices

Automation

Monitoring

Incident response

Stakeholder management

Education

Bachelor's degree or higher

Tools

AWS

Five9

Azure (desirable)

Job description

Radius is seeking a Cloud and Infrastructure Operations Manager (AWS) to own our global cloud environments, with a focus on AWS. You will lead TechOps, SysOps, networks and voice services, driving automation, security and reliability across our core infrastructure.

This is a hands-on leadership role based in Crewe with strategic input into infrastructure planning. Reporting to the CIO, you will manage incidents, optimize costs and partner with Cyber Security and Platform Services to continually