Global Account Manager Deputy - London

Ferrari Group; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading logistics provider in the UK is looking for a mid-senior level Global Account Manager to work alongside the Global Account Manager. Responsibilities include supporting daily operations, managing analytics, and contributing to event management. A strong background in transport operations and customer service is essential, along with fluent English. Knowledge of the luxury industry is a plus.

Qualifications

• 6 to 10-year experience in transport operations and freight forwarding.
• Knowledge of the luxury industry (watches & jewelry) is a plus.
• Capability to manage tight deadlines and intense workload.

Responsibilities

• Support the Global Account Manager on daily business operations.
• Manage analytics and quantitative aspects like performance KPIs.
• Contribute to event management execution.

Skills

Transport operations and freight forwarding

Customer service

Analytical skills

Fluent English

Italian and/or French

Job description

Get AI-powered advice on this job and more exclusive features.

contribute to the management & development of a large customer of Ferrari by supporting the Global Accounts Manager in charge.

Location:

London.

Wished start:

Q1 2026

Recruitment process:

• interview process => mid-Nov to Mid-Dec
• target => decision made before year-end

Context:

The Deputy will work aside the Global Account Manager on all the activities (shipping, warehousing, event management, other services …) and geographical areas of the customer.

Double reporting line: Director of Global Accounts and the GAM.

Responsibilities:

• Work with the Global Account Manager and the countries of operations
• Support the GAM on the daily business / operations (escalation point)
• Manage analytics and quantitative aspects (rates, performance KPIs, flow analyses…)
• Support the GAM, tender team and the countries on RFQ’s and commercial activities
• Contribute to the preparation of the communication materials
• Contribute to the event management execution
• Be a recognized and trusted speaking partner for the teams across Ferrari’s network
• Substitute the GAM as a direct contact for the customer when needed

Travel:

40% of the time during the first 6 months. 20% of the time after. Predominantly a handful of European locations. Occasionally overseas.

Profile:

ca. 6 to 10-year experience in transport operations and freight forwarding and/or customer service. More senior profiles can be considered.

Knowledge of the luxury industry (watches & jewelry) a plus.

Capability to successfully manage tight dead-lines and intense workload at times.

Fluent English is a must. Italian and/or French appreciated.

Evolution / next step:

after 18 to 36 months, become a Global Account Manager.

AT FERRARI GROUP, WE BUILD RELATIONSHIPS

Ferrari Group the one-stop service provider in international freight forwarding and logistics solutions for jewelry and luxury goods. Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness and accurate solutions to customers’ needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application.

Ferrari is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws. Ferrari makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

• Retail Luxury Goods and Jewelry
• Wholesale Luxury Goods and Jewelry
• Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Ferrari Group by 2x

Get notified about new Global Account Manager jobs in London Area, United Kingdom.