GIS Support Officer

Redditch Borough Council; Upton Warren; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension

Leave entitlements 25 days + bank hols

Flexible working

Employee Assistance Programme

Employee discounts platform

Job summary

Redditch Borough Council is seeking a GIS Support Officer to maintain the LLPG and Street Naming and Numbering data, ensuring accuracy and compliance with national standards. You will provide day-to-day GIS support across the organisation, responding to ICT Service Desk requests and collaborating with GIS and ICT teams.

You will work in North Worcestershire, supporting the Corporate GIS and data transfers, BS7666 standards, and bespoke dataset creation for internal customers while helping

Qualifications

• Experience maintaining LLPG and Street Naming and Numbering data.
• Ability to deliver statutory LLPG processes and comply with national standards.
• Strong customer-service and ICT Service Desk engagement.

Responsibilities

• Assist with LLPG maintenance ensuring data is accurate and up to date.
• Deliver statutory Street Naming and Numbering functions.
• Submit data updates to NLPG within agreed timescales.
• Represent the Council on LLPG matters at regional or national groups.
• Support ongoing development of the Council’s Corporate GIS.
• Provide GIS guidance to users across the organisation.
• Respond to ICT Service Desk GIS requests.
• Create and supply bespoke GIS datasets when requested.
• Assist with GIS data transfers internally and externally.
• Support BS7666 standards implementation.
• Understand GIS needs and priorities of internal customers.

Skills

GIS data maintenance

Data quality assurance

Customer service

Tools

IDOX Uniform

QGIS

Job description

The following content displays a map of the jobs location - Parkside

Working Hours:

37

Location:

Closing Date:

10/09/2026

Job Type:

Information Technology

Sector:

Local Councils

Business Unit:

Bromsgrove

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services.The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve

About the role

This role is part of a team that plays a key part in maintaining and developing the Council’s corporate GIS and address data. You’ll be responsible for keeping the Local Land and Property Gazetteer (LLPG) and Street Naming and Numbering data accurate, up to date and compliant with national standards, helping the Council retain its Gold Standard status.

You’ll also provide day-to-day GIS support to colleagues across the organisation, responding to requests via the ICT Service Desk and working closely with other GIS and ICT colleagues to support and improve our systems and services.

Responsibilities

As a GIS Support Officer, you will:

• Assist with the maintenance and quality assurance of the Local Land and Property Gazetteer, ensuring data is accurate, complete and up to date
• Deliver the Council’s statutory Street Naming and Numbering function, ensuring it aligns with LLPG processes.
• Ensure data updates are submitted to the National Land and Property Gazetteer (NLPG) within agreed timescales.
• Represent the Council on LLPG matters, including attending relevant regional or national user groups where required.
• Support the maintenance and ongoing development of the Council’s Corporate GIS.
• Provide advice, guidance and hands-on support to GIS users across the organisation.
• Respond to GIS-related support calls and change requests logged through the ICT Service Desk.
• Create and supply bespoke GIS datasets when requested.
• Support the transfer of GIS data internally and externally.
• Assist with the implementation and ongoing maintenance of BS7666 standards.
• Work with internal customers to understand their GIS needs and priorities.

Key technology

Experience with the following systems would be beneficial:

• IDOX (particularly Uniform)
• QGIS

Additional Information

The Councils offer a range of staff benefits:

• pension
• generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
• flexible working, where appropriate
• Employee Assistance Programme
• access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Closing date for the receipt of completed applications: 10 September 2026 (Midnight)