Gift Advisor

Experience Guildford; Guildford; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Paid holiday entitlement of 5.6 weeks

Your Birthday as a paid day off

Job summary

Experience Guildford is recruiting a PERMANENT Part-Time Gift Advisor (C) to join our store in Guildford. You will engage customers with warmth, showcase our products, and help drive store sales while upholding the brand standards.

The role is part-time and involves weekend shifts, with training provided. You will work as part of a friendly team focused on delivering exceptional service and a memorable shopping experience.

Qualifications

• Excellent communication skills and a customer-first approach.
• Ability to work effectively as part of a team.
• Good problem-solving and time-management abilities.

Responsibilities

• Understand and follow store policies and procedures.
• Complete administrative tasks promptly.
• Maintain product knowledge and share it with customers.

Skills

Great communicator

Team player

Customer service mindset

Job description

We have an amazing opportunity to join our BTL family as a PERMANENT Part-Time Gift Advisor (C) in our store in GUILDFORD.

Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.

About Us

• We are loved for our difference
• We know that family matters
• We understand the importance of work-life balance
• We celebrate the joy of giving

About You

• You are a great communicator
• You welcome our customers with a warm smile
• You love our products as much as we do
• You are inspiring and positive
• You love to work as part of a team

Responsibilities

• You will have a good understanding of our Policies and Procedures
• Ensure all administrative tasks are completed on time
• Maintain excellent product knowledge and be motivated to share this with our customers
• Adhere to all operational practices and procedures including stockdeliveries, H & S standards, stock takes and replenishment
• You embrace ownership of tasks, setting a good example for the rest of the team
• Use your initiative to help meet the set targets and support the sales growth of your store
• Follow good housekeeping principles by ensuring the store is clean and tidy at all times
• Attend and participate in all training sessions and staff meetings
• Follow all security measures when key-holding, cashing up, and opening and closing the store
• Provide excellent service at till points and ensure cash and till procedures are followed correctly
• This position requires you to be able to run the store every other Sunday with the support of the weekend team (no managerial duties will be required from you on that day) and full training will be given

Rewards and Benefits

• £12.85 per hour
• Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays)
• Your Birthday as a paid day off if it falls on a working day