German speaking TikTok Shop Account Manager

JR United Kingdom; Stevenage; On-site; GBP 30,000 - 45,000; Full time

Job summary

A growing social commerce company is seeking a German speaking TikTok Shop Account Manager to drive client success and manage campaigns in the UK and Germany. This role requires fluency in both languages and experience in e-commerce and account management. You'll champion creative strategies and foster long-term client relationships while receiving unique benefits like creative days and book allowances.

Benefits

Birthday leave without using holiday

Creative days allowance

£200 book and magazine allowance annually

Qualifications

• Demonstrable experience on TikTok Shop and paid.
• Familiarity with retail calendars, product lifecycle, and social commerce incentives.
• Ability to work under pressure and manage multiple clients.

Responsibilities

• Lead TikTok Shop campaigns and livestreams, ensuring satisfaction and growth.
• Track and report on key performance metrics.
• Build long-term client relationships and provide recommendations for optimisation.

Skills

Fluency in German

Fluency in English

Account management

E-commerce trading

Affiliate marketing

Creator management

Organizational skills

Understanding of paid media

Job description

Social network you want to login/join with:

We are looking for a German speaking TikTok Shop Account Manager! ?

Location: United Kingdom

Who are we?

At Nonsensical, we’re building the future of social commerce across Europe.

We’re now looking for a German speaking and entrepreneurial TikTok Shop Account Manager to lead the performance, affiliate squad-building, and daily growth of TikTok Shop brands in the UK and Germany.

This is a cross-functional role that blends trading, client servicing, and creator strategy.

What will you be doing?

• Be the go-to point of contact for your clients in the UK and Germany, fostering long-term client relationships and ensuring satisfaction and retention
• Plan and execute TikTok Shop campaigns and livestreams
• Lead weekly performance calls, sharing insights and actions that genuinely move the needle.
• Own the trading calendar for each brand: product drops, campaign windows, seasonal moments.
• Identify and onboard TikTok affiliates who align with each brand’s audience and tone.
• Build and manage ‘affiliates squads’, reliable, high-performing affiliates who consistently drive GMV on TikTok Shop.
• Provide recommendations to optimise listings, pricing and performance for clients
• Brief and coordinate live stream and affiliate activity to maximise conversion.
• Track, report, and optimise towards GMV, ROAS, CTR, AOV, and key platform metrics.
• Build and present performance reports with actionable insights that drive future decision-making.
• Stay up to date with platform updates, policies, and changes, translating them into clear guidance for clients.
• Constantly look for ways to improve the full funnel: content > traffic > conversion > retention.
• Collaborate with creatives, strategists, and paid media to drive integrated campaigns.

Who are we looking for?

• You’ll be fluent in both German and English (you’ll be working across different territories)
• You’ll have demonstrable experience on TikTok Shop and paid
• Have experience in account management, e-commerce trading, affiliate marketing, or creator management
• Familiarity with retail calendars, product lifecycle, and social commerce incentives
• Good understanding of paid media
• Massively organised, with the ability to juggle lots of clients and tasks
• You can work under pressure and be able to turn round tasks with short deadlines
• Are entrepreneurial, curious, and comfortable in a fast-moving, ever-changing environment.

Live by our values:

? Creativity- We experiment with nonsense.

? Curiosity- We ask questions, big and small.

? Passion- We’re obsessed with TikTok.

? Honesty- We speak the truth, even when it’s tough.

What we can offer to you:

• Free holiday days: Birthday? Take a day off with using your holiday. Moving house? Take a day off without using your holiday. Getting married? Take a day off without using your holiday
• Creative days: Each quarter we give you a half day off work as well as £50 towards an activity that helps unlock your creative. It could be a painting class, pottery making, a spa day, whatever it is that helps you free your mind and feel more creative!
• Book and magazine allowance: We pay £200 towards books, audio books & magazines each year that support your development