German speaking TikTok Shop Account Manager

JR United Kingdom; Luton; On-site; GBP 35,000 - 60,000; Full time

Job summary

A leading agency, Nonsensical, is seeking a German-speaking TikTok Shop Account Manager. This role focuses on managing customer relationships in the UK and Germany, driving performance for TikTok Shop brands, and executing campaigns. Candidates should have experience in account management, e-commerce, or affiliate marketing and be fluent in both German and English. The company values creativity, curiosity, honesty, and passion for TikTok, offering innovative benefits to support their team.

Benefits

Free holiday days for birthdays, moving, or marriage

Creative days: quarterly half-day off plus £50 for creative activities

Book and magazine allowance: £200 annually for development resources

Qualifications

• Experience with TikTok Shop and paid media.
• Background in account management, e-commerce trading, affiliate marketing, or creator management.
• Knowledge of retail calendars and social commerce incentives.

Responsibilities

• Be the main contact for clients in the UK and Germany.
• Plan and execute TikTok Shop campaigns and livestreams.
• Track, report, and optimise metrics like GMV and ROAS.

Skills

Fluent in German

Fluent in English

Account management

E-commerce trading

Affiliate marketing

Creator management

Paid media strategies

Organisation

Pressure management

Adaptability

Job description

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TikTok Shop Account Manager, Luton, Bedfordshire

Client: Nonsensical | The TikTok Agency

Location: Luton, Bedfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Description:

We are looking for a German speaking TikTok Shop Account Manager!

Location: United Kingdom

Who are we?

At Nonsensical, we’re building the future of social commerce across Europe.

We’re now looking for a German speaking and entrepreneurial TikTok Shop Account Manager to lead performance, affiliate squad-building, and daily growth of TikTok Shop brands in the UK and Germany.

This role combines trading, client servicing, and creator strategy.

What will you be doing?

• Be the main contact for clients in the UK and Germany, fostering long-term relationships and ensuring satisfaction and retention
• Plan and execute TikTok Shop campaigns and livestreams
• Lead weekly performance calls, sharing insights and actions to improve results
• Manage the trading calendar for each brand: product drops, campaign windows, seasonal moments
• Identify and onboard TikTok affiliates aligned with each brand’s audience and tone
• Build and manage ‘affiliates squads’, high-performing affiliates driving GMV on TikTok Shop
• Provide recommendations to optimise listings, pricing, and performance
• Coordinate live stream and affiliate activities to maximise conversions
• Track, report, and optimise metrics like GMV, ROAS, CTR, AOV
• Build and present performance reports with actionable insights
• Stay updated with platform changes and communicate them clearly to clients
• Continuously improve the full funnel: content, traffic, conversion, retention
• Collaborate with creatives, strategists, and paid media teams for integrated campaigns

Who are we looking for?

• Fluent in German and English, working across territories
• Experience with TikTok Shop and paid media
• Background in account management, e-commerce trading, affiliate marketing, or creator management
• Knowledge of retail calendars, product lifecycle, social commerce incentives
• Good understanding of paid media strategies
• Highly organised, able to manage multiple clients and tasks
• Capable of working under pressure with short deadlines
• Entrepreneurial, curious, adaptable to a fast-changing environment

Our Values:

✨ Creativity - We experiment with nonsense.

✨ Curiosity - We ask questions, big and small.

✨ Passion - We’re obsessed with TikTok.

✨ Honesty - We speak the truth, even when it’s tough.

What we offer:

• Free holiday days for birthdays, moving, or marriage
• Creative days: quarterly half-day off plus £50 for creative activities
• Book and magazine allowance: £200 annually for development resources