German-Speaking E-commerce Trading Executive (DACH)

Diamonds Factory; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Flexible start/end times

Birthday off

25 days annual leave

Private healthcare via Vitality

Perkbox access

Job summary

Diamonds Factory, part of Neve Jewels Group, is seeking a German-speaking E-commerce Trading Executive to manage our German websites from London. Reporting to the Global E-commerce Manager, you will drive online trading, content localisation, and performance analysis to grow revenue and enhance the customer experience.

You’ll own day-to-day operations of the German site, optimise product listings, promotions, SEO and translations, and collaborate with marketing and customer service to delight

Qualifications

• Fluent in German and English (written and spoken).
• Experience in e-commerce trading or digital marketing, ideally within luxury, fashion, or retail.
• Understanding of German online consumer behaviour and market trends.
• Proficient with CMS/e-commerce platforms (Shopify, Magento, or similar) and Google Analytics.
• Knowledge of SEO and digital marketing principles.
• Analytical, detail-oriented, and highly organised.
• Excellent communicator who enjoys collaborating across teams.
• Must have the right to work in the UK – visa sponsorship not available.

Responsibilities

• Manage the day-to-day operations of the German e-commerce site, including promotions, product listings, SEO, and translations.
• Support trading plans to improve revenue and conversion across the DACH region.
• Monitor KPIs (traffic, conversion, AOV, sales) using GA4 and Hotjar, providing actionable insights.
• Translate and adapt content, product descriptions, and campaigns into fluent German, ensuring accuracy and brand alignment.
• Partner with digital marketing teams on SEO, paid media, and email campaigns tailored to the German market.
• Identify and implement UX and checkout improvements to enhance the customer journey.
• Benchmark competitor activity to uncover growth opportunities.
• Collaborate with customer service to ensure a seamless experience for German-speaking customers.

Skills

German language

English language

E-commerce trading

Digital marketing

Google Analytics

SEO

CMS platforms (Shopify/Magento)

Analytical thinking

Communication

Tools

Shopify

Magento

Google Analytics

Job description

German-Speaking E-commerce Trading Executive (DACH) - Luxury Jewellery

Location: London (Hybrid – 3 days in office, 2 days WFH)

About Diamonds Factory

Diamonds Factory is part of Neve Jewels Group, a UK-based digital-first luxury jewellery company redefining modern luxury. With over 15 years in the industry, we craft made-to-order jewellery that celebrates life’s milestones — ethically, sustainably, and beautifully.

We’re fast-growing, innovative, and proud to deliver a premium experience to customers around the globe.

About the Role

We’re looking for a German-speaking E-commerce Executive to manage and grow our German websites. Reporting to the Global E-commerce Manager, you’ll support online trading, content localisation, and performance analysis to drive growth and elevate the customer experience.

How you'll contribute:

• Manage the day-to-day operations of the German e-commerce site, including promotions, product listings, SEO, and translations.
• Support trading plans to improve revenue and conversion across the DACH region.
• Monitor KPIs (traffic, conversion, AOV, sales) using GA4 and Hotjar, providing actionable insights.
• Translate and adapt content, product descriptions, and campaigns into fluent German, ensuring accuracy and brand alignment.
• Partner with digital marketing teams on SEO, paid media, and email campaigns tailored to the German market.
• Identify and implement UX and checkout improvements to enhance the customer journey.
• Benchmark competitor activity to uncover growth opportunities.
• Collaborate with customer service to ensure a seamless experience for German-speaking customers.

What we're looking for :

• Fluent in German and English (written and spoken).
• Experience in e-commerce trading or digital marketing, ideally within luxury, fashion, or retail.
• Understanding of German online consumer behaviour and market trends.
• Proficient with CMS/e-commerce platforms (Shopify, Magento, or similar) and Google Analytics.
• Knowledge of SEO and digital marketing principles.
• Analytical, detail-oriented, and highly organised.
• Excellent communicator who enjoys collaborating across teams.
• Must have the right to work in the UK – unfortunately, we are unable to provide visa sponsorship.

Why You’ll Love Working Here

• Flexible start/end times
• 25 days annual leave + bank holidays, plus your birthday off
• Private healthcare via Vitality and wellness benefits
• Perkbox access for discounts, rewards, and well-being
• Work in a fast-growing, innovative luxury brand where your ideas matter
• Enhanced maternity and paternity leave entitlements

Our Commitment to Diversity & Inclusion

We’re an equal opportunity employer, if you don’t meet every requirement, we still encourage you to apply.

At Diamonds Factory, we are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.

Discover more about life at Diamonds Factory by following our LinkedIn page and social media channels.