German-Speaking Customer Support Specialist

JR United Kingdom; Swindon; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

A major US business in the technical and automotive sectors is seeking a German-Speaking Customer Support Specialist based in Swindon. This role involves supporting automotive dealerships and providing excellent customer care in a diverse team environment. With a focus on customer satisfaction and full training provided, this position offers opportunities for growth and development within the company.

Qualifications

• Fluent in German; at least 6 months of experience in customer care.

Responsibilities

• Respond to incoming calls and emails.
• Track deliveries and coordinate collections using Excel.
• Assist customers with product navigation.

Skills

Fluent German

Customer Care Experience

Tools

Excel

Job description

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German-Speaking Customer Support Specialist, Swindon, Wiltshire

Client: ABL Recruitment

Location:

Swindon, Wiltshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

This is a lovely role for a German speaker who enjoys customer care and is based around the Reading area. Full training will be provided, with opportunities to grow responsibilities within the organization. The company operates within the automotive sector, handling classic inbound calls. You will join an award-winning team that values customer support, requiring you to listen carefully, provide helpful suggestions, and be very supportive. The role also includes administrative tasks, making it varied. The team is friendly and welcoming.

Job Title: German-Speaking Customer Support Specialist

Sector: Automotive

Language Requirement: Fluent German

Salary: Up to £31,000 plus benefits

Location: Reading (Hybrid work after training)

Working Hours: Monday to Friday, 9:00 am – 5:30 pm

About the Company:

A major US business in the technical and automotive sectors, creating innovative gadgets used worldwide. Full training is provided to ensure genuine solutions for customer issues. The international team is highly regarded.

The Role:

Support automotive dealerships in Germany, Switzerland, and Austria as the frontline representative. This is an inbound role.

Responsibilities:

• Respond to incoming calls and emails in a caring manner
• Use Excel to track deliveries and coordinate collections
• Assist customers with product navigation

Skills:

• Fluent German
• At least 6 months experience in customer care