German-Speaking Customer Support Specialist

JR United Kingdom; Sheffield; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

A leading US-based company in the automotive sector is seeking a German-Speaking Customer Support Specialist in Sheffield. This engaging role involves responding to customer inquiries and providing solutions. Candidates should be fluent in German and have prior customer care experience. The position offers hybrid working after training with a salary of up to £31,000, alongside excellent benefits.

Qualifications

• Fluent in German required.
• At least 6 months of previous customer care experience needed.

Responsibilities

• Respond to incoming calls and emails in a caring manner.
• Use Excel to track deliveries and coordinate collections.
• Assist customers in navigating various products.

Skills

Fluent German

Customer care experience

Tools

Excel

Job description

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German-Speaking Customer Support Specialist, Sheffield, South Yorkshire

Client:

ABL Recruitment

Location:

Sheffield, South Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

This is a lovely role for a German speaker who enjoys customer care and is based around the Reading area. Full training will be provided, with opportunities to grow responsibilities and advance within the organization if you excel at customer service. The company operates within the automotive sector, primarily handling classic inbound calls. The team is award-winning, caring about its customers, and expects team members to listen carefully, offer helpful suggestions, and be supportive. The role includes administrative tasks, making it varied, and the team is friendly and welcoming.

Job Title: German-Speaking Customer Support Specialist

Sector: Automotive

Language Requirement: Fluent German

Salary: Up to £31,000 plus excellent benefits

Location: Reading (Hybrid work: 3 days in-office, 2 days remote after training)

Working Hours: Monday to Friday, 9:00am – 5:30pm

About the Company:

The company is a large US-based business in the technical and automotive sectors, known for innovative gadgets used globally. Full training is provided to ensure genuine solutions are offered to customers. The international team is highly regarded.

The Role:

You will support automotive dealerships in Germany, Switzerland, and Austria, acting as the company's front-line representative. This is an inbound role.

Responsibilities:

• Respond to incoming calls and emails in a caring and supportive manner
• Use Excel to track deliveries and coordinate collections
• Assist customers in navigating various products

Skills:

• Fluent German
• At least 6 months of previous customer care experience