German-Speaking Customer Support Specialist

JR United Kingdom; Kingston upon Hull; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

Une entreprise de premier plan, spécialisée dans les secteurs technique et automobile, recherche un Spécialiste du support client parlant allemand. Le rôle implique d'aider des concessionnaires automobiles en Europe tout en offrant un service client de qualité. Formation complète et possibilité d'évolution au sein de l'organisation sont prévues.

Qualifications

• Minimum 6 mois d'expérience en service client.
• Maîtrise du allemand requise.

Responsibilities

• Répondre aux appels entrants et aux e-mails de manière professionnelle.
• Utiliser Excel pour suivre les livraisons et coordonner les collectes.
• Aider les clients à naviguer dans divers produits.

Skills

Fluent German

Customer care experience

Tools

Excel

Job description

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German-Speaking Customer Support Specialist, Kingston upon Hull, East Yorkshire

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Client:

ABL Recruitment

Location:

Kingston upon Hull, East Yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

This is a lovely role for a GERMAN speaker who enjoys customer care and is based around the READING area. Full training will be provided, with opportunities to grow responsibilities and advance within the organization for those who excel at customer service. The company operates within the automotive sector, handling classic inbound calls. The team is award-winning, caring deeply about its customers, and values taking time with each call, listening carefully, providing helpful suggestions, and offering support. The role also includes administrative tasks, adding variety to the job, and the team is friendly and welcoming.

Job Title: German-Speaking Customer Support Specialist

Sector: Automotive

Language Requirement: Fluent German

Salary: Up to £31,000 plus excellent benefits

Location: Reading (Hybrid work: 3 days in-office, 2 days remote after training)

Working Hours: Monday to Friday, 9:00am – 5:30pm

About the Company:

A major US-based company in the technical and automotive sectors, creating innovative gadgets used worldwide. Full training is provided to ensure expert advice. The international team is highly regarded.

The Role:

You will support automotive dealerships in Germany, Switzerland, and Austria, acting as the company's frontline representative. This is an inbound support role.

Responsibilities:

• Respond to incoming calls and emails in a caring and professional manner
• Use Excel to track deliveries and coordinate collections
• Assist customers in navigating various products

Skills:

• Fluent German
• At least 6 months experience in a customer care role