Geospatial Support Engineer & Training Specialist

KOREC Group; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive basic salary

Company car and fuel card

Tailored induction and ongoing training

23 days holiday plus bank holidays

Pension scheme and healthcare plan

Employee benefits package

Mental wellbeing resources

Job summary

A leading geospatial solutions provider in the UK is looking for a Geospatial Technical Support professional to enhance customer experience with Trimble Survey products. The role involves responding to inquiries, maintaining records, and developing training materials to support users. Ideal candidates will possess relevant engineering or survey experience. The position offers a competitive salary, performance incentives, and a generous employee benefits package including ongoing training and a pension scheme.

Qualifications

• Experience in Site Engineering, Topographic Survey, or GIS.
• Related educational qualifications in relevant fields.

Responsibilities

• Respond promptly to customer inquiries and provide effective solutions.
• Maintain clear records of support ticket dialogues.
• Consult and collaborate with colleagues to address customer issues.
• Stay updated on industry trends and maintain technical proficiency.
• Assist in the development of training materials and data.

Education

Site Engineering, Topographic Survey, or GIS experience

Job description

A leading geospatial solutions provider in the UK is looking for a Geospatial Technical Support professional to enhance customer experience with Trimble Survey products. The role involves responding to inquiries, maintaining records, and developing training materials to support users. Ideal candidates will possess relevant engineering or survey experience. The position offers a competitive salary, performance incentives, and a generous employee benefits package including ongoing training and a pension scheme.