Geophysics Solutions Specialist

BENTLEY SYSTEMS, INC.; United Kingdom; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Bentley Systems, Incorporated is seeking a Technical Solutions Specialist (Geophysicist) to provide technical support and SME guidance to our regional sales teams and customers. You will interface with prospects, understand their software environment, and propose solutions that improve business processes and outcomes.

The role requires hands-on, customer-focused work, travel, and proficiency across Oasis Montaj, Res2D/3D, Workbench, Central and related products, with the ability to communicate

Qualifications

• Minimum 5 years’ experience in geophysics.
• Tertiary qualification in geophysics, geology, earth sciences, or a closely related discipline.
• Solid grounding in geophysical principles, processing and data interpretation.
• Experience with Oasis Montaj, Res2DInv/3DInv and Workbench.
• Experience with potential field methods (gravity, magnetics) required.
• Experience in consulting or customer-facing roles.

Responsibilities

• Become proficient as a generalist TSS across the Seequent product range including Oasis Montaj, Res2D/3D, Workbench, Central, and other products or solutions as required.
• Learn from the customer how, what, where and why they are using our products or competitive products and the problems that they are attempting to solve, then feed that information back to the appropriate teams within the business.
• Develop and share, their own technical expertise to provide advisory support to customers, colleagues, and peers enabling them to be successful in meeting their objectives.
• Question, listen and analyse to establish the current and desired picture.
• Provide solutions appropriate to the clients’ needs and to improve their business results.
• Be responsive to customer technical queries providing timely and professional support.
• Be authentic; become a business partner and trusted advisor to clients, peers and prospective customers.
• Be a team player, working as part of the regional team to identify and progress opportunities within new and existing customers.
• Market development – setting up demonstrations, webinars and supplying product information to prospective customers.
• Be a CRM champion by ensuring the accurate maintenance of the client database which provides Segment and Product Management with vital market information relating to future business pipeline.
• Actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions.
• Assist, facilitate and support all product upgrades, new releases and new products.

Education

Geophysics degree

Tools

Oasis Montaj

Res2DInv/3DInv

Workbench

Job description

Bentley Systems, Incorporated is seeking a Technical Solutions Specialist (Geophysicist) to provide technical support and SME guidance to our regional sales teams and customers. You will interface with prospects, understand their software environment, and propose solutions that improve business processes and outcomes.

The role requires hands-on, customer-focused work, travel, and proficiency across Oasis Montaj, Res2D/3D, Workbench, Central and related products, with the ability to communicate