Genuine Dining - Barista / General Assistant

The Genuine Dining Co.; Basingstoke; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Canteen

Company events

Company pension

Cycle to work scheme

Discounted or free food

Job summary

The Genuine Dining Company is seeking a Barista/General Assistant to join our front-of-house team in a busy environment. You will craft high-quality coffees, deliver friendly service, and help create a welcoming space for guests.

As a full-time, permanent role, you will handle orders, payments, and station upkeep, work with the team, and take pride in maintaining cleanliness and efficiency throughout each shift.

Qualifications

• Experience in customer service within fast-paced environments.
• Ability to multitask and stay organized.
• Commitment to cleanliness and food safety.
• Willingness to learn and grow with the team.

Responsibilities

• Serve customers to a high standard and create memorable experiences.
• Prepare and serve high-quality coffee and beverages.
• Maintain a clean, well-organized coffee station throughout shifts.
• Handle payments efficiently using the till system.
• Assist in food preparation and display as needed.
• Support team colleagues and be flexible to cover other areas.

Skills

Coffee passion

Customer service

Multitasking

Calm under pressure

Attention to detail

Team player

Tools

POS till system

Job description

Genuine Dining - Barista / General Assistant

• Full-time
• Employment Type: Permanent
• Salary: Up to £26,500
• Compensation: up to GBP 26,436.81 - yearly

Barista / General Assistant

Pay: £12.71 per hour

About Genuine Dining:

At The Genuine Dining Company, we believe that great food brings people together — and so should great workplaces. We are a people-first catering business, passionate about delivering fresh, seasonal, and innovative food experiences across our restaurants, cafés, and retail spaces. Our success comes from our genuine approach to service, our commitment to sustainability, and the personality and passion of our teams. Every member of our team plays an important role in creating a warm, welcoming atmosphere and making sure every customer leaves with a smile.

Overview of role:

As a Barista/GA, you will be a key part of our front-of-house team, delivering exceptional coffee and customer service in a vibrant, fast-paced environment. You will take pride in crafting high-quality drinks, maintaining a clean and welcoming space, and building strong relationships with our customers. This role is hands-on, energetic, and perfect for someone who thrives on teamwork and great service.

Main Responsibilities:

• Serve customers to the highest standard, going above and beyond to create memorable experiences.
• Build strong, friendly relationships with regular and new customers alike.
• Take customer orders accurately and ensure they are delivered with a warm smile.
• Handle payments efficiently using the till system.
• Set up the coffee station with all necessary supplies and equipment for a successful shift.
• Prepare and serve high-quality coffee and beverages to company standards.
• Maintain a clean, tidy, and well-organized coffee station throughout the day.
• Clean and care for coffee machines and equipment to ensure optimal performance.
• Supporting with orders of all coffee, cleaning ad disposable supplies to ensure stock levels are maintained
• Assist in the preparation and display of food items, ensuring freshness and visual appeal.
• Keep counters, displays, and service areas clean, tidy, and well-stocked throughout the day.
• Keep seating and service areas clean, tidy, and inviting for customers at all times.
• Support your fellow team members—teamwork is essential to our success.
• Be flexible and ready to assist in other areas of service when needed.

Skills & Attributes

• Passion for coffee and customer service.
• Friendly, approachable, and enthusiastic attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Job Types: Full-time, Permanent

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food