Genesys Application Engineer - III

The Vanguard Group; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading investment management company is seeking a Genesys Application Engineer - III to provide advanced system analysis, design, development, and implementation of applications and databases. The successful candidate will work in a hybrid environment, collaborating with cross-functional teams to enhance technology capabilities and client solutions while mentoring junior staff.

Qualifications

• Minimum five years related work experience.
• At least one year of development experience.
• Undergraduate degree or equivalent training.

Responsibilities

• Provide system analysis, design, and development of applications and databases.
• Convert specifications into code for complex projects.
• Train and mentor less experienced staff.
• Participate in inspections to identify issues.
• Conduct systems analysis activities.

Skills

System analysis

Application development

Database implementation

Mentoring

Client communication

Education

Undergraduate degree

Job description

Genesys Application Engineer - III page is loaded

Genesys Application Engineer - III

Apply locations London, United Kingdom time type Full time posted on Posted 9 Days Ago job requisition id 168160 Provides advanced level system analysis, design, development, and implementation of applications and databases, under general direction.

Purpose of the role:

Our team focuses on enabling our direct-to-consumer business to leverage the latest in chat and voice technology with a specific focus on Genesys technologies. In this role you will be provide Genesys advanced level system analysis, design, development, and implementation of applications and databases, under general direction.

Core Responsibilities

1. Provides senior level system analysis, design, development, and implementation of applications and databases. Integrates third party products.

2. Translates technical specifications into code for complex new or enhancement projects for internal clients. Writes programs, develops code, tests artifacts, and produces reports. Employs software development techniques to ensure tests are implemented in a way that supports automation.

3. Elevates code into the development, test, and production environments on schedule. Provides follow up production support. Submits change control requests and documents.

4. Thoroughly understands software development methodology. Thoroughly understands development architecture standards. Trains and mentors staff with less experience. Resolves elevated issues.

5. Participates in design, code, and test inspections throughout the life cycle to identify issues. Explains technical considerations at related meetings, including those with internal clients. Performs systems analysis activities.

6. Thoroughly understands client business functions and technology needs. Has a broad understanding of Vanguards technologies, tools, and applications, including those that interface with business area and systems.

7. Interfaces with cross functional team members and communicates systems issues at the appropriate technical level for each audience.

8. Thoroughly understands and complies with Information Technology and Information Security policies and procedures and verifies that deliverables meet requirements.

9. Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of five years related work experience, with at least one year of development experience.
  
• Undergraduate degree or equivalent combination of training and experience.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

About Us

Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.