Genesis Personal Assistant (Sales Specialist)

Evans Halshaw; Leicester; On-site; GBP 32,000 - 37,000; Full time

Job summary

Join a dynamic team as a Personal Assistant for a luxury car brand, where your role is pivotal in delivering exceptional customer experiences. You'll manage sales processes, enhance brand awareness, and represent a prestigious name in the automotive industry. This fast-paced environment values authenticity and enjoyment, offering you the chance to thrive while driving sales and building lasting relationships. With comprehensive training and a commitment to excellence, you’ll play a key role in our growth and success. If you have a passion for luxury vehicles and customer service, this is the opportunity for you!

Benefits

Company Car

Pension

Critical Illness Insurance

Life Assurance

33 Days Holiday

Exclusive Company Discounts

Qualifications

• Experience in curating exceptional customer experiences and surpassing sales targets.
• Ability to manage brand awareness through event promotion.

Responsibilities

• Manage the full sales process from initial enquiry to handover.
• Create memorable experiences for guests throughout their journey.

Skills

Customer Service

Sales Management

Communication Skills

Organizational Skills

Attention to Detail

Brand Awareness

Education

Experience in Automotive Retail

Full UK Driving License

Job description

Genesis, Leicester

£32,000 basic salary plus uncapped bonus, with company car, pension, critical illness, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals, and aftersales service.

In your role as a Genesis Personal Assistant, you'll be a vital member of our innovative retail team, collaborating with one of the most esteemed brands in the industry.

Reporting to the Brand Manager, you’ll manage the full sales process from initial enquiry to Handover, ensuring an exceptional experience for our guests throughout their journey. You’ll be supported with first-class brand and retailer training to help you understand our systems and processes deeply, enabling you to play a critical role in our growth.

Genesis is one of the world’s fastest-growing luxury car brands, dedicated to creating exceptional automobiles, products, and services that positively impact our customers’ lives.

If you’re seeking a role that is fast-paced and challenging, yet within a culture that encourages authenticity and enjoyment, you’ll be a great fit!

Your Journey as a Personal Assistant:

1. Creating memorable experiences for guests from their first contact to discovering their perfect vehicle and driving away in their new or used Genesis.
2. Being an ambassador for Genesis, showcasing an in-depth understanding of our brand’s market position, products, and services, and representing it with pride and excellence.
3. Driving sales by managing all enquiry leads, building rapport, converting appointments into sales, and maximizing all opportunities.
4. Enhancing brand awareness through social media, events, and online channels, keeping customers informed and engaged with brand news and developments.
5. Providing fair financial advice and services in compliance with FCA regulations.

Are You Ready to Embrace the Challenge?

We seek someone who thrives in a dynamic environment, bringing energy, precision, and a passion for excellence.

To succeed, you should be:

• Highly organized, capable of managing multiple priorities with exceptional attention to detail.
• Customer-focused, committed to delivering a premium experience.
• Driven, fast-paced, and able to maintain high standards with a positive attitude.

Additional key qualities include:

• Experience in curating exceptional customer experiences and surpassing sales targets.
• Ability to manage brand awareness through event promotion and engagement with luxury audiences.
• Excellent communication skills to build trust and rapport.
• Familiarity with automotive and retail products, preferably within luxury brands.
• Confidence with computer systems and a full UK driving license, as travel across the UK will be required.
• A passion for the automotive industry and serving customers.
• A commitment to integrity, fairness, and continuous learning within a regulated environment.

At Lithia UK, our growth is driven by our people:

As a leading global automotive retailer, we are passionate about transforming personal transportation and setting new standards for customer experience. Our core values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—guide us. Join us to be part of a team that values innovation, personal growth, and collective success. If you’re ready to make an impact and drive change, we’d love to hear from you.

Diversity is Our Strength:

Lithia UK values diversity and positively welcomes applications from all backgrounds. If you have the motivation, skills, and potential we are seeking, please get in touch. We are an equal opportunities employer.