Genesis I&A Consultant: Onsite & Remote Training

Intuitive Surgical; England; On-site; GBP 60,000 - 90,000; Full time

Job summary

Intuitive Surgical is seeking a Genesis I&A Consultant to provide onsite and remote consulting and educational initiatives to implement and sustain Intuitive medical technology and accessories best-practice solutions. You will work with hospital stakeholders and internal teams to launch, optimize, and sustain da Vinci and Ion programs.

The role requires a BS/BA or biomedical training, 5+ years in healthcare management, and strong knowledge of ISO/MDR reprocessing standards.

Qualifications

• B.S./B.A. degree preferred or equivalent biomedical training, Life Science, or technical equivalent.
• 5+ years of documented professional experience in healthcare/hospital management.
• National Certification preferred according to the regional requirements.
• Detailed knowledge of regulations, standards, and guidance in reprocessing of reusable medical devices (ISO, MDR etc.).
• Experience or working knowledge of the use and/or reprocessing and regulations of complex medical devices, and excellent mechanical aptitude and problem-solving skills.
• Proven ability to work effectively and drive results as part of a team.
• Excellent communication and interpersonal skills with ability to present to varying group sizes.
• Ability to excel in a high-energy, fast-paced environment.
• Willingness to be flexible with work hours.
• Business acumen – ability to function in an executive business environment and understand the business needs of the CSSD and OR.
• Communication – ability to deliver consistent and effective communication across organizational levels.
• Master complexity – ability to plan, organize, and oversee highly complex and strategic assignments involving multiple teams and individuals.
• Fluent in English and local language as required.
• Ability to travel overnight up to 70 %.
• There is a minimum expectation of 24 months in this role to be eligible for an opportunity to transition into another position within the organization.

Responsibilities

• Develop and maintain expertise in the following: Intuitive technology, I&A reprocessing and troubleshooting.
• Proper handling, care and use of Intuitive Instruments and Accessories.
• Detailed knowledge of regulations, standards, and guidance in the area of reprocessing of reusable medical devices (ISO, MDR etc.).
• Independently manage assigned territory while effectively managing work time and schedule.
• Conduct Genesis I&A Consultant and educational initiatives with Intuitive with strategically targeted customers.
• Provide in person and/or remote consulting and educational services to deliver value to the customer.
• Examples of services are staff training, consultation on program readiness, standardization, efficiency, and high return remediation.
• Support complex, extended customer engagements and collaborate with customers, as well as Intuitive commercial, service, and support teams to formulate multi-faceted, customized solution and recommendations based on hospital use patterns, processes, protocols, goals, and other feedback.

Skills

Fluent English

Education

B.S./B.A. degree preferred or equivalent biomedical training

Job description

Intuitive Surgical is seeking a Genesis I&A Consultant to provide onsite and remote consulting and educational initiatives to implement and sustain Intuitive medical technology and accessories best-practice solutions. You will work with hospital stakeholders and internal teams to launch, optimize, and sustain da Vinci and Ion programs.

The role requires a BS/BA or biomedical training, 5+ years in healthcare management, and strong knowledge of ISO/MDR reprocessing standards.