Clinical I&A Implementation Consultant

Intuitive; England; On-site; GBP 90,000 - 120,000; Full time

Job summary

Intuitive Surgical is seeking a Genesis I&A Consultant to deliver onsite and remote consulting and educational initiatives for da Vinci and Ion programs. You will collaborate with hospital stakeholders and Intuitive teams to standardize practices, train staff, and optimize program success.

The role requires 5+ years in healthcare management, knowledge of reprocessing regulations (ISO, MDR), and travel up to 70% with strong communication skills in English.

Qualifications

• Bachelor’s degree or biomedical training or equivalent
• 5+ years of healthcare/hospital management experience
• National Certification preferred
• Knowledge of reprocessing of reusable medical devices (ISO, MDR)
• Ability to travel up to 70% overnight
• Excellent communication and stakeholder management

Responsibilities

• Develop and maintain expertise in Intuitive technology, I&A reprocessing and troubleshooting
• Handle instruments and accessories with proper care and use
• Manage territory and schedule independently
• Conduct Genesis I&A training and educational initiatives
• Provide on-site and remote consulting to deliver customer value
• Collaborate with sales, service, and support teams to tailor solutions
• Identify customer needs and prioritize solutions with hospital stakeholders
• Monitor progress and report status to customers
• Contribute to Genesis program quality and efficiency
• Assist with events and conferences (in-person and virtual)
• Escalate complaints to appropriate internal teams

Skills

Communication skills

Team collaboration

Problem-solving

Fluent English

Travel readiness

Education

Biomedical engineering degree or Life Science

National Certification preferred

Job description

Intuitive Surgical is seeking a Genesis I&A Consultant to deliver onsite and remote consulting and educational initiatives for da Vinci and Ion programs. You will collaborate with hospital stakeholders and Intuitive teams to standardize practices, train staff, and optimize program success.

The role requires 5+ years in healthcare management, knowledge of reprocessing regulations (ISO, MDR), and travel up to 70% with strong communication skills in English.