General Technician

Rosewood Hotel Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a General Technician to ensure the smooth operation of its facilities. This role involves a hands-on approach to maintenance across electrical, plumbing, HVAC, carpentry, and decorating. You will be responsible for troubleshooting issues, conducting inspections, and responding swiftly to breakdowns. Join a team that values problem-solving and attention to detail, while enjoying generous benefits like complimentary room nights and flexible benefits schemes. If you are passionate about engineering and hospitality, this opportunity is perfect for you.

Benefits

12 complimentary room nights

Discounts on Food & Beverage

Flexible benefits scheme

Paid volunteering day

Birthday day off

Developmental & social calendars

Life insurance

Enhanced sick pay policy

Qualifications

• Solid understanding of hotel engineering systems and building maintenance.
• Ability to quickly diagnose issues and implement effective repairs.

Responsibilities

• Carry out general maintenance tasks across multiple disciplines.
• Troubleshoot and repair issues to ensure smooth daily operations.
• Conduct preventive maintenance checks to address potential problems.

Skills

Problem-solving

Technical skills in hotel engineering

Hands-on maintenance

Attention to detail

Job description

The Chancery Rosewood—opening in Summer 2025, a Rosewood Hotel Group property—is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It will include 144 spacious suites designed by Joseph Dirand, alongside a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices, and expression.

We are looking for a General Technician to help maintain the smooth operation of the hotel’s facilities. This role is all about keeping things running behind the scenes, ensuring that all technical systems and equipment are in top condition. You’ll work across multiple disciplines—electrical, plumbing, HVAC, carpentry, and decorating—while responding to guest requests and supporting the wider hotel team.

Key Responsibilities

• Carry out general maintenance tasks. Work across electrical, plumbing, HVAC, carpentry, and decorating with a hands-on approach.
• Troubleshoot and repair issues. Identify and fix minor faults, ensuring smooth daily operations.
• Perform routine inspections. Conduct preventive maintenance checks to address potential problems before they arise.
• Respond swiftly to breakdowns. Provide a fast and professional response to guest requests and urgent maintenance needs.
• Maintain clear records. Log maintenance work accurately and report any issues needing further attention.
• Ensure compliance. Follow health and safety policies, keeping the hotel environment safe and well-maintained.
• Protect hotel assets. Safeguard equipment, tools, and resources while upholding company standards.
• Work collaboratively. Support other departments, ensuring smooth communication and teamwork.

About You

• Technically skilled. You have a solid understanding of hotel engineering systems and building maintenance.
• A natural problem-solver. You can quickly diagnose issues and implement effective repairs.
• Independent and efficient. You manage your workload well and take initiative during shifts.
• Hands-on and enthusiastic. You’re passionate about engineering and hospitality, always looking to improve and maintain high standards.
• Detail-focused. You notice the small things that make a big difference in keeping the hotel running seamlessly.

Benefits:

• 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)
• Discounts on Food & Beverage
• Flexible benefits scheme
• Give days – A paid volunteering day of leave annually
• Birthday day off – A paid day of leave for your birthday
• Developmental & social calendars
• Life insurance
• Enhanced sick pay policy

Diversity & Inclusion

We believe in bringing together individuals for the long-term success of our hotel and the communities we operate in. We are committed to offering a transparent, fair, and consistent recruitment process for all, ensuring equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

About Rosewood

Rosewood Hotel Group is one of the leading global lifestyle and hospitality management groups. Our foundation is a commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.