General Store Manager Stratford Westfield

Sunnamusk; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking fragrance house as a General Store Manager in Stratford Westfield. This role is pivotal in leading a passionate team to deliver exceptional customer experiences while achieving sales targets. You'll be responsible for operational excellence, staff training, and driving sales growth in a dynamic retail environment. With a commitment to fostering a positive workplace culture, this position offers career progression opportunities and the chance to be part of an expanding brand in the fragrance industry. If you have a passion for retail and leadership, this is the perfect opportunity for you.

Benefits

28 days holiday

Monthly competitions

Bonus structure

Career progression opportunities

Qualifications

• 3+ years in retail management with a proven sales record.
• Strong leadership and motivational skills to inspire teams.

Responsibilities

• Lead a team to achieve sales targets and deliver exceptional service.
• Monitor sales performance and implement strategies for growth.

Skills

Retail Management

Team Leadership

Sales Strategy Development

Customer Service Excellence

Performance Evaluation

Inventory Management

Communication Skills

Organizational Skills

Job description

General Store Manager Stratford Westfield

About Us

At Sunnamusk, we are revered as a specialist fragrance house, dedicated to crafting a distinguished
line of luxury fragrances. From pure fine oils, eau de parfums, candles, and home fragrance
products, we are the epitome of sophistication in world of fragrance. We are one of the UK's fastest-
growing fragrance brands and have expanded into the Europe region, with further plans for
unprecedented growth and success on a global scale.
Our mission is simple yet profound: to cultivate enduring relationships with our esteemed clientele
by curating bespoke fragrance experiences tailored to their unique preferences and desires and to
create a positive work culture that nurtures the individual talents and passions of our employees.

The Role

At Sunnamusk, our retail team serves as the cornerstone of our operations. Anchored by our core
values, they embody the essence of our brand and go above and beyond to fulfil the aspirations of
our customers. We are currently seeking a dynamic Retail Store Manager to join one of our luxury
fragrance stores.
Are you passionate about leading and motivating a team to perform in a fast-paced environment?
Do you inspire and motivate those around you to get the best out of them? If yes, then join us in
delivering unparalleled service excellence and elevating the fragrance retail experience to new
heights.

Key Responsibilities:

Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional
customer service.
Develop and implement strategies to drive sales growth and maximize profitability.
Establish and maintain operational procedures to ensure the efficient operation of the store,
including opening and closing procedures, cash handling, and inventory management.
Recruit, train, and develop staff members, providing ongoing coaching and feedback to
foster a high-performance culture.
Conduct regular performance evaluations and take appropriate action to address
performance issues and recognize top performers.
Complete store administration and ensure compliance with policies and procedures and
preparing rotas and monthly payroll reports
Monitor and analyze sales performance, identify trends and opportunities, and implement
action plans to address challenges and capitalize on opportunities.
Ensure compliance with company policies and procedures, including health and safety
regulations, and maintain a safe and secure work environment.
Collaborate with the Regional Manager develop and implement promotional activities,
marketing initiatives, and store merchandising plans.

Key Qualifications:

Previous experience in retail management, with a minimum of 3 years in a leadership role.
Proven track record of achieving sales targets and driving business results.
Strong leadership and team management skills, with the ability to inspire and motivate staff.
Excellent communication and interpersonal abilities.
Detail-oriented with strong organizational and time management skills.
Passion for the fragrance industry and a desire to create exceptional customer experiences.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Company Benefits:

28 days holiday.

Monthly competitions.

Bonus structure.

Career progression and an opportunity to grow within the company.

Sales & Operation - General Store Managers

Job Title

General Store Manager Stratford Westfield