General Sales Manager: Lead & Elevate Customer Experience

Stoneacre; Calverley; On-site; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Industry leading salary

Company car (first week)

Bonus

Commission

Training programmes

Career progression

Pension

Uniform provided

Long service reward

Employee discounts

Wellness programme

Free onsite parking

Job summary

Stoneacre Motor Group is seeking an experienced General Sales Manager to lead a busy dealership team and drive exceptional customer service and sales results. You will coach staff, manage performance, and uphold high standards across the showroom and digital channels.

You will thrive in a fast-paced automotive environment, build strong customer relationships, and contribute to Stoneacre's growth with integrity, leadership, and a passion for delivering five-star service.

Qualifications

• You will be a natural manager, communicating effectively with your team, and have the ability to demonstrate leadership and direction.
• You will be results driven with the desire to succeed.
• You may not currently work in the motor industry, but you will already have sales management experience.

Responsibilities

• Training and coaching your sales staff, ensuring they deliver consistent excellent service and achieve monthly sales and CSI targets
• Maintaining fantastic presentation standards within your dealership and in digital and online images and video.
• Conduct regular staff performance reviews
• Ensure the smooth running of your sales department, effectively and profitably, carefully controlling volume and margin KPIs.
• Build and maintain unparalleled relationships with new and existing customers to maximise future sales opportunities.
• Communicate with our customers with integrity and transparency, enhancing the customer experience – Professionalism is always your top priority.
• Raise the profile of the Stoneacre brand by delivering a consistent 5 star service.

Skills

People management

Leadership

Sales management

Customer service

Job description

Stoneacre Motor Group is seeking an experienced General Sales Manager to lead a busy dealership team and drive exceptional customer service and sales results. You will coach staff, manage performance, and uphold high standards across the showroom and digital channels.

You will thrive in a fast-paced automotive environment, build strong customer relationships, and contribute to Stoneacre's growth with integrity, leadership, and a passion for delivering five-star service.