General Sales Assistant - Keyholder

Matalan; Hereford; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a General Sales Assistant - Keyholder to provide exceptional customer service and support store operations. This role offers a unique opportunity to develop leadership skills while achieving sales targets in a fast-paced retail environment. With a commitment to inclusivity and team culture, this position is perfect for those looking to kickstart their retail career. Join a dynamic team and play a vital role in enhancing the customer experience while enjoying a range of employee benefits.

Benefits

20% Colleague Discount

Family Extras Scheme

Pension Scheme

Access to ‘Your Voice’ forum

Comprehensive induction and ongoing support

Qualifications

• Experience in a fast-paced retail environment.
• Ability to maintain a high performing attitude.

Responsibilities

• Deliver efficient and reliable service to customers.
• Support management and may handle store opening/closing.

Skills

Customer Service

Sales Target Achievement

Leadership Skills

Adaptability

Education

High School Diploma

Job description

As a General Sales Assistant - Keyholder within our stores, you’ll deliver efficient and reliable service to our customers, who are at the heart of everything we do. You will be a customer advisor, achieving sales targets while embodying our Matalan Values. Maintain a high performing, energetic, and adaptable attitude to ensure our customers’ in-store experience is exceptional.

Additionally, you will support the management team as required and may have sole responsibility for store open/close procedures. This role offers exposure to leadership tasks, guiding colleagues, and building leadership capabilities, all while driving store and colleague performance and championing excellent customer service.

You will gain experience in a fast-paced retail environment, working across the shop floor, till area, and stock room. If you're looking to kickstart your retail career, the General Sales Assistant - Keyholder role with Matalan could be ideal for you!

We’re committed to helping you shape your future. Our key benefits include:

• 20% Colleague Discount
• Our Family Extras Scheme - an exclusive discount website for colleagues to save money at hundreds of retailers
• Pension Scheme
• Access to our ‘Your Voice’ forum to share your ideas
• Comprehensive induction, access to ‘MyMatalan’ online platform, and ongoing support to develop within your role

Discover how Matalan has evolved from humble beginnings to leading retail innovations on our careers site.

We believe in a strong, inclusive team culture, championing equality and encouraging colleagues to bring their true selves to work. We foster creativity, open-mindedness, and growth.

We are dedicated to providing equal opportunities throughout the application process and in your role. If you need any adjustments during recruitment, please let us know. Due to high application volumes, the position may close early, so we encourage you to apply promptly.