General Porter (Epsom)

Transformation Unit; Epsom; Remote; GBP 18,000 - 25,000; Full time

Job summary

We are seeking porters to support the Epsom and St Helier Hospitals, moving patients, equipment and notes to keep services running smoothly. The role is physically demanding but highly rewarding as you contribute to patient care and experience in a large NHS Trust.

Hours include 24‑hour operations with rotating shifts; training will be provided. This position is not Agenda for Change and offers flexible full‑time or part‑time contracts, depending on the rota.

Qualifications

• Numeracy and literacy required for everyday ward tasks.
• Customer care focused and patient‑centred approach.
• Physically fit to perform manual handling and mobility tasks.
• BICSc qualification / NVQ or equivalent preferred.
• Infection prevention and control awareness is essential.

Responsibilities

• Move patients, equipment and notes around the hospital.
• Perform a range of porter duties in a busy hospital environment.
• Work across rotating shifts in a 24‑hour service with manual handling.
• Attend interviews in Epsom if shortlisted.

Skills

Numeracy

Literacy

Customer care

Physically fit

BICSc / NVQ

Infection control

Job description

Main area Portering Services Grade Grade A Non-AFC Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week (Part time and full time contracts available) Job ref 343-8186335-FM-SC

Employer Epsom and St Helier University Hospitals NHS Trust Employer type NHS Site Epsom Hospital Town Epsom Salary £15.42 including HCAS, per hour plus HCAS (not Agenda for change) Salary period Hourly Closing 02/11/2026 23:59

Grade A Non-AFC

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

As a porter you will be responsible for moving patients, medical equipment, medical notes and many other things around our hospital.

Whilst this can be a physically demanding role it is also an incredibly rewarding one where staff have the chance to make a real difference to patient experience. With a wide range of tasks that you may be sent on each day will feel different with different accomplishments!

Please note: This is a physical role and will require manual handling.

Previous applicants within the past 6 months need not apply.

Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change

Main duties of the job

We are looking for caring and customer focused individuals to be the face of our busy and dynamic portering team.

If you are looking to give our patients the best possible care and work as an effective member of our hospital we will provide you training in all other areas. We work with our staff to ensure that they are the best that they can be!

We operate 24 hours a day and have a rang of shifts and rotating shift patterns available.

Interviews will be held in Epsom - dates TBC

Working for our organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.

Detailed job description and main responsibilities

Please note: This is a physical role and will require manual handling.

Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change

Qualifications and Training

• Numeracy and Literacy
• Customer care focused
• Physically Fit
• BICSc Qualification / NVQ or equivalent
• Infection and Prevention Control

Experience

• Flexibility
• NHS Values

Safeguarding and DBS Checks We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.