General Porter

Cardiff and Vale University Health Board; Bangor; On-site; GBP 21,000 - 27,000; Full time

Job summary

Cardiff and Vale University Health Board is seeking a porter to support hospital operations. The role involves assisting with patient movement, handling samples and medicines, and delivering meals, linen, goods and mail across the site.

The post requires flexibility to cover days, nights, weekends and Bank Holidays. Welsh language ability is desirable, and applications in Welsh are welcome.

Qualifications

• Good communication skills, ability to communicate sensitively with patients and families in difficult circumstances.
• Tact and diplomacy when working with others.
• Welsh language is desirable; applications in Welsh are welcome.

Responsibilities

• Provide patient movement assistance and support in emergency situations.
• Collect and deliver samples, medicines, meals, linen, and mail as required.
• Work as part of a team and independently to support Portering Services; shift work including days, nights, weekends and bank holidays.

Skills

Good communication

Tact and diplomacy

Welsh language (desirable)

Job description

Portering Services provides essential support to all areas of the hospital. The porter will be expected to react to the various challenges within the working environment, and the workload may be increased due to external influences including the environment, weather, patient capacity etc. The porter will work as part of a team contributing to the smooth running of the service, providing an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc, whilst ensuring that other tasks such as delivery of meal trolleys, linen, goods and mail etc are carried out in a timely manner. Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable therefore a flexible approach is essential, and the post holder will be expected to use own initiative., Carry out duties as part of a team and individually to support the services with in BCU, collect waste from all areas of the site, transporting patients to wards and departments, the transport of meal trolleys. Be able to communicate well and follow instruction given from management. The duties included will be shift work, working days, nights, weekends and Bank Holidays., You will be able to find a full Job description and Person Specification attached within the supporting documents or.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

• Able to demonstrate good communication skills, being able to communicate sensitively with patients and their families often in difficult circumstances
• Able to demonstrate tact and diplomacy when working with others
• If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
• Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly.
• Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
• Applications may be submitted in Welsh.
• Applications submitted in Welsh will not be treated less favourably than an application submitted in English.