General Operative

mearsgroup; Greater London; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Family-friendly policies

Company pension scheme

Cycle to Work Scheme

Life Assurance (1x annual salary)

Job summary

Mears Group in London is seeking a General Operative to support a busy social housing contract delivering essential repairs and maintenance to residents across the borough. You will perform emergency make safe repairs, groundworks, fencing and wall repairs within occupied and void properties.

You will carry out general maintenance tasks, complete records on a PDA device and uphold high workmanship and customer service standards. This is a permanent, full-time role with a competitive package.

Qualifications

• Experience carrying out general repairs and maintenance works.
• Knowledge of emergency make safe repairs.
• Understanding of groundworks.
• Experience with fencing and wall repairs.
• Good all-round household maintenance skills.
• Ability to work effectively as part of a team.
• Strong communication and customer service skills.
• Full UK driving licence

Responsibilities

• Carry out emergency make safe repairs.
• Undertake general repairs and maintenance works.
• Complete fencing, wall and groundworks repairs.
• Assist with scaffold-related and larger repair projects where required.
• Work across both occupied and void properties.
• Maintain high standards of workmanship and customer service.
• Work safely and in line with company procedures.
• Accurately complete job records using a PDA device.

Skills

Emergency make safe repairs

General repairs and maintenance

Groundworks

Fencing

Wall repairs

Teamwork

Communication skills

Customer service

Driving licence

Education

Trade qualification (desirable)

Tools

PDA device

Job description

Annual salary:

up to £34,000.00

Salary: £34,000 per annum, with additional opportunities for overtime, plus company van and fuel card

General Operative

Location: Hammersmith & Fulham

Contract: Permanent, Full Time

We are looking for a General Operative to join our Hammersmith & Fulham team, supporting a busy social housing contract delivering essential repairs and maintenance services to residents across the borough. Working across both occupied and void properties, you'll carry out a variety of tasks including emergency make safe repairs, groundworks, fencing, wall repairs and general maintenance activities. This is an excellent opportunity for someone with a broad range of practical skills who enjoys working within a team and delivering high-quality customer service.

About the Role:

As a General Operative, you will support the delivery of responsive repairs and maintenance services across the Hammersmith & Fulham contract. The role involves attending a variety of domestic properties, carrying out general repairs, supporting larger repair projects and ensuring properties remain safe and well maintained.

• Carry out emergency make safe repairs
• Undertake general repairs and maintenance works
• Complete fencing, wall and groundworks repairs
• Assist with scaffold-related and larger repair projects where required
• Work across both occupied and void properties
• Maintain high standards of workmanship and customer service
• Work safely and in line with company procedures
• Accurately complete job records using a PDA device

Key Criteria:

• Experience carrying out general repairs and maintenance works
• Knowledge of emergency make safe repairs
• Understanding of groundworks
• Experience with fencing and wall repairs
• Good all-round household maintenance skills
• Ability to work effectively as part of a team
• Strong communication and customer service skills
• Full UK driving licence
• Trade qualification desirable but not essential

Benefits:

• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (4 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave - up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity networks to Women in Leadership, the Women Operative Support Group, Women's Health, Men's Mental Health and Armed Forces communities, these groups provide opportunities for support, connection and professional development across our diverse workforce.
• Company Sick Pay
• Life Assurance (1x annual salary)
• Company pension scheme with Peoples Pension, 5% employee and 3% employer pension contribution
• Commercial vehicle and fuel card

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.