General Office Assistant

NHS; Carmarthen; On-site; GBP 24,000 - 27,000; Part time

Job summary

An exciting opportunity awaits at an established healthcare provider in Wales for a General Office Assistant. This role involves handling general office administrative tasks and providing essential cashier services to patients and staff. You'll be the first point of contact at the reception, ensuring smooth operations while managing financial transactions accurately. The position also requires maintaining records and generating income reports, making it vital for supporting the hospital's financial integrity. Join a dedicated team committed to delivering quality healthcare services to the community.

Qualifications

• Experience in office administration and cash handling.
• Ability to maintain accurate financial records.

Responsibilities

• Perform general office duties and cashier services.
• Process credit card payments and manage cash for banking.

Skills

General Office Administration

Cash Handling

Customer Service

Financial Procedures

Education

High School Diploma

Tools

Oracle System

Job description

Job summary

An exciting opportunity has arisen for a General Office Assistant based at Glangwili General Hospital.

The post holder will be responsible for carrying out general office administrative duties and providing a cashier service to patients, visitors, and staff, following standard financial procedures.

The main point of contact will be manning the reception, dealing with patients, staff, and visitors. Responsibilities include reimbursement of travel claims and receiving and processing money from various sources.

The role also involves receiving, recording, and safeguarding all lost property in the hospital, as well as collecting, counting, and receipting cash on the Oracle system, and processing credit card payments. The postholder will bank funds at the end of each day as needed.

Main duties of the job

1. Carry out general office duties as per standard financial procedures, including collection, counting, and receipting of cash from vending machines, dining tills, and shops, ensuring accuracy with staff members.
2. Issue change to the catering department.
3. Process credit card payments and record all income on the Oracle system.
4. Prepare monies for banking, including counting cash, checking for accuracy, and packing for collection by Securicor.
5. Handle queries related to patient travel expenses.
6. Maintain records and generate income reports for relevant departments.

The ability to speak Welsh is desirable for this position; applications from English and/or Welsh speakers are equally welcome.

About us

Hywel Dda University Health Board provides NHS healthcare services across Carmarthenshire, Ceredigion, Pembrokeshire, and neighboring counties. Our staff of 12,000 delivers a wide range of services including primary, community, hospital, mental health, and learning disabilities to nearly 400,000 people across Wales. We collaborate with local authorities, public, private, and third sector partners, including volunteers, through various facilities and services, such as hospitals, community hospitals, integrated care centers, general practices, dental practices, pharmacies, and more.

Additional details

Posted on: 30 April 2025

Pay scheme: Agenda for Change

Band: Band 3

Salary: £24,433 to £26,060 per annum (pro rata)

Contract: Permanent

Working pattern: Part-time

Location: Glangwili General Hospital, Carmarthen, SA31 2AF

Job description & responsibilities

A full job description and person specification are available in the supporting documents attached.

The Health Board encourages bilingualism to enhance patient and service user experiences and welcomes applications from Welsh speakers. If you do not meet the Welsh language requirements, training options are available to support your development.

Interviews are scheduled for 27.05.25.