General Merchandise Assistant

Sainsbury's; Penrith; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic General Merchandising Assistants to join their team. In this dynamic role, you'll be at the heart of the store, ensuring that homeware, clothing, and entertainment sections are appealing and well-stocked for customers. You'll thrive in a fast-paced environment, collaborating with a dedicated team to deliver exceptional service and create a welcoming shopping experience. With opportunities for development and a commitment to inclusivity, this role is perfect for those who are passionate about customer service and teamwork.

Benefits

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share schemes

Shopping discounts

Wellbeing support

Qualifications

• Must be above the school-leaver age in the UK.
• Right to Work in the UK is required.

Responsibilities

• Ensure homeware, clothing, and entertainment sections are set up brilliantly.
• Provide outstanding customer service and support.

Skills

Customer Service

Teamwork

Attention to Detail

Flexibility

Problem Solving

Education

School-leaver age

Tools

Digital Tools

Job description

What you’ll be doing:

• Set up and position our Tu and Habitat brands, along with our entertainment, electrical, and stationery ranges, to make them appealing for customers.
• Move products around as trends and seasons change, and collect stock from the warehouse using heavy roll cages (up to 15kg) to replenish items across the department.
• Build great knowledge about our products, services, and promotions to help provide recommendations.
• Work flexibly across the store as required.
• Always be on hand to serve our customers brilliantly, supporting with any questions and advice on a wide range of products, and proactively offering help.

What makes a great Sainsbury’s Colleague:

• Friendly and welcoming with a genuine enthusiasm for helping customers and a passion for interiors, homeware, gaming, and fashion.
• A brilliant eye for detail, ensuring displays always look their best and the store is clutter-free, creating the best shopping experience for our customers.
• Happy working in a fast-paced, physical, and high-energy environment, and thrives in being part of a team.
• Takes responsibility for owning tasks and uses initiative to solve problems.
• Always prepared to work flexibly and productively to a high standard across the store—fully trained in a variety of skills, with opportunities to learn, develop, and try new things.
• Comfortable learning to use new digital tools and technology to do your job brilliantly.

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s every Friday and Saturday, and 15% off at Argos every payday.
• Free food and hot drinks – provided for colleagues in all our stores.
• Generous holiday entitlement – based on hours worked, plus maternity and paternity leave.
• Pension – we’ll match between 4-7.5% of your pension contributions.
• Sainsbury’s share schemes – buy shares at discounted prices.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers, and more.
• Wellbeing support – including free access to our Employee Assistance Programme, a confidential service providing support and guidance on various issues.

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide resources to help understand and support their roles and their teams effectively. Our internal colleague networks seek to ensure true representation for everyone, helping to identify and remove barriers.

We offer development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We celebrate diversity through initiatives and events, fostering inclusion and respect. To learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Responsibilities

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same, and food is our passion. They are at the heart of the local community, providing outstanding value, unbeatable quality, and great service. As a General Merchandising Assistant, you’ll ensure our homeware, clothing, and entertainment sections are set up brilliantly for our customers.

Eligibility

• You must be above the school-leaver age in your country School leaving age - GOV.UK.
• You must have the Right to Work in the UK.
• If shifts cover hours earlier than 6am or later than 11pm, you must be at least 18 years old.