General Merchandise Assistant

Sainsbury's; Newcastle upon Tyne; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading retailer as a General Merchandising Assistant, where you will enhance the shopping experience by ensuring our homeware, clothing, and entertainment sections are well-presented. You'll work in a fast-paced environment, engaging with customers and providing exceptional service. Enjoy market-leading benefits, including discounts, free food, and a supportive workplace culture that values inclusivity and diversity.

Benefits

10% Discount Card

Free Food and Hot Drinks

Generous Holiday Entitlement

Pension Matching

Shopping Discounts

Wellbeing Support

Qualifications

• Must be friendly and enthusiastic about helping customers.
• Comfortable using digital tools and technology.

Responsibilities

• Set up and position product brands to appeal to customers.
• Collect stock from the warehouse and replenish items.
• Serve customers with questions and advice on products.

Skills

Customer Service

Attention to Detail

Teamwork

Problem Solving

Job description

What you’ll be doing:

• Set up and position our Tu and Habitat brands, along with our entertainment, electrical, and stationery ranges, to make them appealing for customers.
• Move products around as trends and seasons change, and collect stock from the warehouse using heavy roll cages (up to 15kg) to replenish items across the department.
• Build great knowledge about our products, services, and promotions to help provide recommendations.
• Work flexibly across the store as required.
• Always be on hand to serve our customers brilliantly, supporting with questions and advice on a wide range of products, and proactively offering help.

What makes a great Sainsbury’s Colleague:

• Friendly and welcoming, with a genuine enthusiasm for helping customers and a passion for interiors, homeware, gaming, and fashion.
• A brilliant eye for detail, ensuring displays always look their best and the store is clutter-free, creating the best shopping experience for our customers.
• Happy working in a fast-paced, physical, and high-energy environment, and thrives as part of a team.
• Takes responsibility for tasks and uses initiative to solve problems.
• Prepared to work flexibly and productively across the store to a high standard—fully trained in various skills with opportunities to learn, develop, and try new things.
• Comfortable learning to use new digital tools and technology to do your job brilliantly.

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training:

• Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s every Friday and Saturday, and 15% off at Argos every payday.
• Free food and hot drinks: Provided for colleagues in all our stores.
• Generous holiday entitlement: Based on hours worked, plus maternity and paternity leave.
• Pension: We’ll match between 4-7.5% of your contributions.
• Sainsbury’s share schemes: Buy shares at discounted prices.
• Shopping discounts: Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.
• Wellbeing support: Including free access to our Employee Assistance Programme, a confidential service providing support and guidance on various issues.

Please note: Our vacancies may close quickly, so we encourage candidates to apply early.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome. We offer resources to support understanding and support for roles and teams, internal networks for representation, and development opportunities like mentorship, training, and career pathways. We celebrate diversity through initiatives and events. For more information on our inclusivity efforts, please see here.

Reasonable adjustments: If you need adjustments during the application or interview process, please let us know, and we will support you.

Responsibilities:

Working in our stores:

Our stores are fast-paced environments where no two days are the same, providing outstanding value, quality, and service. As a General Merchandising Assistant, you’ll ensure our homeware, clothing, and entertainment sections are set up brilliantly for our customers.

Eligibility:

• You must be above the school-leaver age in your country School leaving age - GOV.UK
• You must have the Right to Work in the UK.
• If shifts are before 6am or after 11pm, you must be at least 18 years old.