General Manager - UK

Zizzi; Liverpool; On-site; GBP 30,000 - 45,000; Full time

Job summary

Zizzi is seeking a General Manager who will play a vital role in leading a passionate team and ensuring a fantastic customer experience. This role requires enthusiasm, leadership skills, and a strong passion for food, particularly Italian cuisine. The successful candidate will enjoy competitive salary benefits, a bonus scheme, and opportunities for career growth.

Benefits

Company Bonus Scheme

50% off at Zizzi & ASK Italian

Free meals on shift

Access to earned wages instantly with Wagestream

Discounts on cinema tickets and travel

28 days holiday (pro rata)

Opportunities for career development

Company pension contributions

Qualifications

• Experience in a managerial role within the hospitality industry.
• Strong understanding of Italian cuisine.
• Ability to motivate and develop a team.

Responsibilities

• Lead team recruitment, onboarding, and development.
• Deliver exceptional customer service through team coaching.
• Ensure compliance with health and safety policies.

Skills

Leadership

Customer Service

Team Development

Passion for Food

Job description

Calling all Pizza lovers! (Pasta lovers are welcome too)

Competitive Salary including Generous Bonus Scheme and Tronc

Zizzi General Managers play a crucial role, working closely with the Head Chef to ensure the restaurant's success. You will promote our culture and embody our values within the team. We seek enthusiastic, team-oriented leaders who are not afraid to get involved and ensure our customers have a great experience every time. A passion for food and service, along with high standards, is essential. Lead by example and be a positive role model.

What you'll get:

• Company Bonus Scheme
• Reward yourself with a generous tronc system
• 50% off at Zizzi & ASK Italian (including drinks) for you and your friends
• Free and heavily discounted menu on shift
• Access earned wages instantly with Wagestream
• Discounts on cinema tickets, travel, and major brands
• Stay connected via our online community for rotas and payslips
• Free Employee Assistance Programme with GP and wellbeing support
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions

What you'll do:

• Lead your team by recruiting, onboarding, developing, inspiring, and retaining top talent, ensuring an engaged and aligned team
• Deliver exceptional customer service by coaching your team to do the same, ensuring every customer has a great experience
• Become an expert in our food, passionate about Italian cuisine, and ensure only perfect dishes leave your kitchen
• Achieve financial targets, optimize contribution, and maximize profitability through continuous performance review and improvement
• Ensure compliance with policies and procedures, maintaining safety and wellbeing for all

Our values guide us:

Growth: Strive to improve every day, growing as a team, in our business, and in our contributions.

Individuality: Celebrate differences and encourage everyone to be their best selves.

Drive: Make things happen, adapt to challenges, and motivate others to excel.

Togetherness: Support each other, share successes, and face challenges as a team.

Fun: Enjoy the journey, take our work seriously but not ourselves.

We are Zizzi. We are a family, always together with our customers.