General Manager - South Kensington

Honest Burgers; Manor Park; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Service charge

Bonus scheme

Guaranteed full time contracted hours

Complimentary team food and soft-drink

VIB - £100/month

Birthday off work

28 days holiday

Refer a Friend scheme

GP access 24/7 online

Discounts: hospitality, retail and gym

Cycle to work scheme

Enhanced sick pay

Enhanced maternity/paternity pay

Craft Exchange Programme

Job summary

Honest Burgers in South Ken is seeking an experienced General Manager to lead a fast-paced, high-profile restaurant. You’ll drive front‑of‑house energy, coach a restaurant team, and partner closely with the kitchen to hit KPI targets and deliver memorable guest experiences.

With a strong emphasis on community engagement, loyalty and personal leadership, you’ll own the guest journey from arrival to departure and maintain a positive, proactive work environment for staff and visitors alike.

Qualifications

• Experienced General Manager with a track record of leading from the front.
• Proven ability to drive guest experience and local community engagement.

Responsibilities

• Lead a busy South Ken Honest Burger site with a strong service culture.
• Coach and develop restaurant teams, ensuring high KPI and standards.
• Collaborate with kitchen and Head Chef to meet efficiency targets and guest satisfaction.

Job description

We're looking for an experienced General Manager to take over our fast faced environment of South Ken. It may be small, but it's most definitely mighty!!

You’ll be an existing GM who really leads from the front, is positive and brings the energy to each and every shift.

South Ken has a constant throng of guests, thanks to the local museums and the Royal Albert hall, so you’ll need to always be ready for action, but be proactive in drive your local marketing & sales. This role will be involve getting out and about and getting to know and supporting the local community as well as running a slick restaurant team.

With a huge amount of tourists and families visiting daily the guest experience is key. You’ll be able to demonstrate how you’ve created memorable experience to each and every person that enters your current site, and have a great GOS/customer experience score that backs it up.

You’ll show real pride and ownership in the restaurants you’ve run, and you’ll have built and developed a team that does the same.

In addition to being a talented and hardworking General Manager, you will fully embrace your leadership responsibilities, leading from the front and constantly coaching and guiding your team to succeed.

You’ll have a proven record of working closely with your kitchen, your Head Chef and wider management team, to ensure, together you consistently meet the Honest KPI’s, standards and efficiency. In addition you’ll put your teams happiness and welfare up there as a priority.

This is a high profile restaurant, where continuing to generate a culture of loyalty, positivity and opportunity are essential, whilst recognising the personal impact you can have on your team, the area, and of course; your guests.

This role will report directly into an Operations Manager, in addition to building a close relations with OBR restaurant management team.

You’ll already be an experienced General Manager, with proven success in your current site/business. You’ll be able to show

£42,000 (basic salary, plus service charge - our data says you can earn between £1 to £5 per hour on top of your pay so earning could reach )

• Service charge split equally (100% goes to the employees)
• Bonus scheme
• Guaranteed full time contracted hours
• Complimentary team food & soft drinks while on shift
• VIB (Very Important Burgers) - £100/month, food & drink allowance off shift
• Your birthday off work, fully paid
• 28 days holiday (inclusive of bank holidays)
• Up to £1000 "Refer a Friend" scheme (T&C apply)
• Access to online 24/7 GP
• Hospitality, retail and gym membership discounts
• Cycle to work scheme
• Enhanced company sick pay, after your 2nd year with Honest
• Enhanced maternity or paternity pay, after your 1st year with Honest
• Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign‑writing, social media, etc.