General Manager - Sherborne

Chartwells; Sherborne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading catering company seeks a skilled unit manager to oversee operations and maintain quality service standards. Responsibilities include team leadership, communication with clients, and ensuring compliance with health and safety guidelines. Join a diverse team dedicated to providing excellent service and advancing career growth in the industry.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Quick access to a Digital GP and wider healthcare benefits

Exclusive travel discounts

Discounts on groceries

Cinema ticket discounts

Cash rewards on spending

Free wellness and exercise classes

Qualifications

• Previous Contract Catering Experience is required.
• Proven experience of managing internal and external stakeholders.
• Effective communication and motivational skills necessary.

Responsibilities

• Organising and supervising the catering unit according to standards.
• Overseeing food preparation, cooking, and service.
• Ensuring compliance with health and safety procedures.

Skills

Leadership

Team Management

Contract Catering Experience

Communication

Health and Safety Procedures

Job description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including but not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Unwind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

What you'll be doing:

To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under your control, providing a quality service. Responsible for overseeing the preparation, cooking, and service of food to agreed standards and specifications. To ensure the efficient and economical use of all resources, including stock, team members, and company assets.

Who you are:

Key responsibilities within this role will include:

• Provide guidance and take a strategic approach to organising and managing the business through the team that report to you.
• Previous Contract Catering Experience
• Communicate, motivate, and guide effectively your management team and catering staff on a daily basis. Set clear operational responsibilities for your management team and monitor their performance against their individual areas of responsibility.
• To take overall responsibility for both food and health and safety procedures in the catering department.
• Communicate regularly with the client as required.
• Action plans are completed following customer satisfaction surveys.
• Promote the unit and act as a Compass Group Advocate at all times.
• Proven experience of managing internal and external stakeholders.
• Ensure all client hospitality is delivered to the agreed standard and seek feedback on the food and service provided.
• Identify any additional opportunities to enhance or develop the service we provide and discuss with line manager.
• Bring innovation and flair.
• Operate within the agreed budget, monitor trends, and be able to identify corrective actions if necessary.
• Ensure all customer requirements are delivered in line with expectations.

About Us

As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and enjoy competitive pay, great perks, and unrivalled opportunities for learning and development at one of the UK's biggest businesses.

Job Reference: com/2705/99130001/52408959/SU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!