General Manager, New Retirement Village Launch

Retirement Villages Group; Wells-Next-the-Sea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retirement living organization in the UK is seeking a General Manager for its new facility in Wells-Next-the-Sea. This role involves pre-opening mobilisation, operational leadership, and creating exceptional resident experiences. Ideal candidates will have substantial operational management experience, ideally in hospitality or residential services, and a proven track record of leadership in a multi-service environment. This position offers a unique opportunity to shape a brand-new community providing outstanding services to residents.

Qualifications

• Substantial experience in operational management, ideally within multi-service environments.
• Significant experience at the general management level leading teams and managing budgets.

Responsibilities

• Lead the pre-opening mobilisation and ongoing operations of the retirement village.
• Recruit and onboard the full village team.
• Drive service excellence and financial performance.
• Maintain safety and compliance in property management.

Skills

Leadership

Operational Management

Customer Relationship Management

Financial Acumen

Communication

Decision Making

Collaboration

Innovative Thinking

Education

Experience in hospitality or residential services

3-6 years in general management

Job description

A retirement living organization in the UK is seeking a General Manager for its new facility in Wells-Next-the-Sea. This role involves pre-opening mobilisation, operational leadership, and creating exceptional resident experiences. Ideal candidates will have substantial operational management experience, ideally in hospitality or residential services, and a proven track record of leadership in a multi-service environment. This position offers a unique opportunity to shape a brand-new community providing outstanding services to residents.