General Manager — Nature, People & Visitor Experience

National Trust; Morpeth; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust in the North East seeks an inspiring General Manager for the Heart of Northumberland Property Group, based at Wallington with travel across Northumberland and the North East. You’ll lead a passionate team, set strategy, and deliver top visitor experiences while supporting nature recovery and community engagement.

You don’t need to be a nature specialist; you’ll bring strong operational leadership, collaboration with partners, and a clear, inclusive vision to maximise impact

Qualifications

• Proven experience leading diverse teams and delivering outcomes.
• Strong communication and engagement skills with the ability to influence and build trust.
• Collaborative leadership style with experience coordinating across partners and communities.
• Experience managing budgets, risk and organisational performance.

Responsibilities

• Provide inspiring leadership across the property group to deliver excellent outcomes for visitors, nature and communities.
• Shape and deliver the portfolio vision, balancing strategic priorities with operational delivery.
• Foster an inclusive, high‑performing culture and champion collaboration across places and disciplines.
• Oversee financial performance, risk management and long‑term planning to ensure resilience and sustainability.

Skills

Strategic leadership

Operational leadership

People management

Stakeholder engagement

Communication

Change management

Job description

The National Trust in the North East seeks an inspiring General Manager for the Heart of Northumberland Property Group, based at Wallington with travel across Northumberland and the North East. You’ll lead a passionate team, set strategy, and deliver top visitor experiences while supporting nature recovery and community engagement.

You don’t need to be a nature specialist; you’ll bring strong operational leadership, collaboration with partners, and a clear, inclusive vision to maximise impact