General Manager (Manchester)

Gravity Recruit; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading leisure brand is seeking an exceptional General Manager for their Manchester site. The successful candidate will lead a large team, ensure operational compliance, and deliver high customer service standards in a dynamic environment. This role suits candidates from a hospitality background or from high-volume retail, especially those with experience in managing large operations.

Qualifications

• Experience in the Leisure/Hospitality sector or high volume retail.
• Running a site or as a number 2 in a large operation is essential.
• Confident leader passionate about customer service.

Responsibilities

• Manage a large leisure venue ensuring exceptional customer service.
• Maintain high operational compliance in a regulated sector.
• Lead a diverse team across various propositions.

Skills

Leadership

Customer Service

Operational Compliance

Flexibility

Job description

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Client:

Gravity Recruit

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

479162cd33b3

Job Views:

7

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional General Manager for their site in Manchester.

The Role

• Managing a large Leisure venue with a mixture of different propositions.
• Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
• Managing high levels of operational compliance in a heavily regulated sector.
• You will be managing a large team across various different propositions in a couple set up.

The Person

• The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply
• You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
• Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody Wirth flexibility to cover unsociable shifts by exception is essential.
• Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

Up to £40,000 Basic + Bonus & Package

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