General Manager - Logistics & Operations

TN United Kingdom; Stoke-on-Trent; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading logistics company in Stoke-on-Trent is looking for a General Manager to oversee site operations, drive continuous improvement, and foster a high-performing team culture. This role offers autonomy and the chance to make a significant impact within the organization.

Qualifications

• Senior-level experience managing a complex logistics site is essential.
• Successful track record of improving processes and leading change.

Responsibilities

• Leading all site operations across warehousing, transport, and fulfilment services.
• Creating and delivering a clear operational plan aligned with business strategy.
• Driving continuous improvement across processes, people, and systems.

Skills

Leadership

Process Improvement

Emotional Intelligence

Financial Acumen

Collaboration

Job description

Social network you want to login/join with:

General Manager - Logistics & Operations, Stoke-on-Trent

col-narrow-left

Client:

Cast UK

Location:

Stoke-on-Trent, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

ebd04125ef2f

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

col-wide

Job Description:

General Manager - Logistics & Operations,
Stoke-on-Trent,
£60,000 - £70,000 per annum

Are you a people-first leader with a passion for operational excellence and continuous improvement? Do you thrive in fast-paced logistics environments where no two days are the same? If you've got the track record in site leadership and the heart for culture and people, we want to hear from you.

The Opportunity
An established logistics business is seeking a General Manager to lead its Midlands-based site. This isn't just about running an efficient warehouse and transport operation-it's about setting the tone for a high-performing, engaged team, while driving process improvement, customer focus, and strategic alignment with company goals.

What You'll Be Doing

• Leading all site operations across warehousing, transport, and fulfilment services.
• Creating and delivering a clear operational plan aligned with broader business strategy.
• Owning site performance, budget, KPIs, and people development.
• Driving continuous improvement across processes, people, and systems.
• Building strong, solution-driven relationships with customers, internal teams, and stakeholders.
• Championing a culture of accountability, positivity, and proactive leadership.

What You Bring

• Senior-level experience managing a complex logistics site is essential
• A successful track record of improving processes, leading change, and delivering results.
• Strong commercial and financial acumen with a hands-on leadership style.
• The ability to inspire, coach, and develop high-performing teams.
• A collaborative mindset with the agility to work across functions and influence outcomes.
• Someone who cares deeply about their people and the culture they create.

What Matters Most
Experience is important-but what really sets the right candidate apart is emotional intelligence, adaptability, and a proactive, improvement-driven mindset. This is a business that values initiative, ideas, and individuals who can lead with clarity and empathy.

Why This Role?
You'll have the autonomy to make a real impact and be part of a team that's passionate about doing things the right way. This is a great opportunity for someone who's led operational change and now wants to embed a culture of excellence and innovation.