General Manager — Lead an Iconic Cinema & Community

Scotsman Hospitality; Perth; On-site; GBP 55,000 - 75,000; Full time

Job summary

Perth Playhouse is seeking an experienced General Manager to lead our team and drive the continued success of one of Scotland's iconic independent cinemas. You will own day-to-day operations, grow revenue, and inspire staff while delivering exceptional guest experiences.

You will work with the wider business to meet commercial objectives, uphold safety standards, and champion community engagement in a fast-paced, customer-focused environment.

Qualifications

• Proven management experience in cinema, hospitality, leisure, retail, or a customer-focused environment.
• Strong commercial awareness with experience managing budgets and driving sales growth.
• Demonstrable ownership of profit and loss performance and key business metrics.

Responsibilities

• Leading the overall operation of Perth Playhouse, ensuring a safe, efficient, and commercially successful business.
• Delivering outstanding customer service and creating memorable cinema experiences for all guests.
• Driving admissions, retail and food & beverage sales through effective commercial planning and local initiatives.
• Taking ownership of the cinema's profit and loss performance, identifying opportunities to increase revenue and control costs.
• Recruiting, developing, motivating, and managing a high-performing team.
• Maintaining exceptional operational standards, ensuring compliance with company policies, procedures, health & safety requirements, and brand standards.
• Developing and delivering local business and marketing plans aligned with regional and company objectives.
• Building strong relationships with local partners, businesses, community groups, and film distributors to maximise the cinema's presence within the local area.
• Monitoring performance through reporting and analysis, implementing action plans to achieve key business targets.
• Ensuring all site audits, compliance checks, and operational standards are consistently achieved.

Skills

Leadership

Commercial acumen

People management

Customer service

Budgeting

Job description

Perth Playhouse is seeking an experienced General Manager to lead our team and drive the continued success of one of Scotland's iconic independent cinemas. You will own day-to-day operations, grow revenue, and inspire staff while delivering exceptional guest experiences.

You will work with the wider business to meet commercial objectives, uphold safety standards, and champion community engagement in a fast-paced, customer-focused environment.