General Manager- ibis London Luton Airport

ibis, ibis Styles, ibis budget; Leeds; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a passionate General Manager for their hotel. This role offers the chance to lead a diverse team and drive operational success while enhancing guest satisfaction. With a focus on strategic vision and interpersonal skills, you will ensure compliance with brand standards and financial performance. Join a dynamic environment where your leadership can inspire teams and exceed guest expectations, contributing to a collaborative and inclusive culture. This is an exciting opportunity to make a significant impact in a thriving hotel setting.

Qualifications

• Leadership experience in a similar hotel or hospitality setting.
• Strong relationship-building skills and strategic thinking abilities.

Responsibilities

• Lead overall management and strategic direction of the hotel.
• Maximize profitability and manage financial performance.
• Promote employee engagement and foster a collaborative environment.

Skills

Leadership

Strategic Thinking

Relationship Building

Effective Communication

Business Acumen

Job description

General Manager - ibis London Luton Airport

Join us for the General Manager - ibis London Luton Airport role at ibis, ibis Styles, ibis budget.

Company Overview

A new opportunity has arisen at our ibis London Luton Airport hotel for a General Manager. Part of the Leopard Hotel portfolio, this hotel has 162 rooms and is located in a prime spot, 10 minutes from Luton Town Centre and a few minutes' walk from the airport.

Guests visit for both business and leisure, providing the General Manager with the opportunity to lead this diverse property and manage varying guest needs and expectations.

Role Summary

As a passionate, commercial, and forward-thinking leader, you will oversee the property, manage a multi-skilled team, and drive operational success. Your strategic vision and interpersonal skills will enhance guest satisfaction and team engagement, while your business acumen will focus on exceeding financial targets and positioning the hotel effectively in the marketplace.

Key Responsibilities

1. Lead overall management and strategic direction of the hotel, supporting all departments to meet operational targets.
2. Maximize profitability and manage financial performance.
3. Ensure compliance with all operating controls and legal requirements.
4. Participate actively in recruitment to build a strong team.
5. Promote employee engagement and foster a collaborative, inclusive environment.
6. Develop relationships within the local community.
7. Maintain high standards of product and service quality to surpass guest expectations.
8. Ensure brand standards are consistently met and promoted.

Qualifications

• Leadership experience in a similar hotel or hospitality setting.
• Passion for personal and team development.
• Strong relationship-building skills.
• Strategic thinking and effective communication abilities.
• Proven leadership with the ability to inspire teams.
• Strong business acumen with a track record of driving commercial performance and achieving KPIs.