General Manager- ibis London Luton Airport

ibis, ibis Styles, ibis budget; Leeds; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dynamic General Manager to lead a vibrant hotel team. This role involves driving guest satisfaction and operational excellence while maximizing profitability and fostering a collaborative environment. The ideal candidate will possess strong leadership skills, a strategic vision, and a passion for growth and development. If you are ready to inspire a diverse team and make a significant impact in the hospitality sector, this is the perfect opportunity for you!

Qualifications

• Previous leadership experience in a hotel brand or business.
• Strong collaboration and relationship-building skills.

Responsibilities

• Lead overall management and strategic direction of the property.
• Maximize profitability and manage financials effectively.
• Ensure compliance with operating controls and legislation.

Skills

Leadership Experience

Strategic Thinking

Collaboration Skills

Business Acumen

Effective Communication

Job description

Company Description

A new opportunity has arisen at our ibis London Luton Airport hotel for a General Manager. Part of the Leopard Hotel portfolio, this hotel has 162 rooms and is located in a prime spot, 10 minutes away from Luton Town Centre and a few minutes walk from the airport itself.

Due to the fantastic location, guests of this hotel come for both business and leisure. The General Manager will lead this property, managing its diverse guest needs and expectations.

If you are a passionate, commercial, and forward-thinking General Manager capable of leading a diverse, multi-skilled, and hands-on team, then this role might be for you.

Job Description

General Manager

As the General Manager, you will be an ambassador of the brand and the property. Your leadership, strong interpersonal skills, and strategic vision will drive an engaged team, guest satisfaction, and maximized operating results. You will leverage your commercial and business acumen and tenacity to drive top-line growth, exceed targets, and position the property appropriately within the marketplace (luxury, premium, midscale, economy).

You Will Be Responsible For

• Leading the overall management and strategic direction of the property, supporting all departments in achieving operational targets
• Maximizing profitability and managing financials
• Ensuring full compliance with operating controls and legislation
• Participating actively in the recruitment process to select the best candidates
• Championing employee engagement and promoting a collaborative, inclusive environment
• Developing relationships within the local community
• Maintaining product and service quality standards to exceed guest expectations
• Promoting the brand and ensuring all brand standards are consistently implemented

Qualifications

Your experience and skills should include:

• Previous leadership experience within a similar hotel brand or business
• A passion for growth and development, both personally and for others
• Strong collaboration skills and relationship-building ability
• Strategic thinking, creativity, and effective communication skills
• A proven leader capable of inspiring others
• Strong business acumen with demonstrated success in driving commercial performance and achieving KPIs