General Manager: Hospitality Leader Driving Guest Experience

Honest Burgers; Manor Park; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Service charge

Bonus scheme

Guaranteed full time contracted hours

Complimentary team food and soft-drink

VIB - £100/month

Birthday off work

28 days holiday

Refer a Friend scheme

GP access 24/7 online

Discounts: hospitality, retail and gym

Cycle to work scheme

Enhanced sick pay

Enhanced maternity/paternity pay

Craft Exchange Programme

Job summary

Honest Burgers in South Ken is seeking an experienced General Manager to lead a fast-paced, high-profile restaurant. You’ll drive front‑of‑house energy, coach a restaurant team, and partner closely with the kitchen to hit KPI targets and deliver memorable guest experiences.

With a strong emphasis on community engagement, loyalty and personal leadership, you’ll own the guest journey from arrival to departure and maintain a positive, proactive work environment for staff and visitors alike.

Qualifications

• Experienced General Manager with a track record of leading from the front.
• Proven ability to drive guest experience and local community engagement.

Responsibilities

• Lead a busy South Ken Honest Burger site with a strong service culture.
• Coach and develop restaurant teams, ensuring high KPI and standards.
• Collaborate with kitchen and Head Chef to meet efficiency targets and guest satisfaction.

Job description

Honest Burgers in South Ken is seeking an experienced General Manager to lead a fast-paced, high-profile restaurant. You’ll drive front‑of‑house energy, coach a restaurant team, and partner closely with the kitchen to hit KPI targets and deliver memorable guest experiences.

With a strong emphasis on community engagement, loyalty and personal leadership, you’ll own the guest journey from arrival to departure and maintain a positive, proactive work environment for staff and visitors alike.