General Manager, Facilities London

Point72; Greater London; Sur place; GBP 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Private medical & dental

Parental leave

Volunteer opportunities

Affinity groups

Wellness programmes

Tuition assistance

Non-contributory pension

Résumé du poste

Point72 is seeking a senior Facilities and Workplace Experience leader to run UK offices, including reception, space planning, and vendor management. You will drive operational standards and employee experience across the London site, while managing budgets and health & safety compliance.

You will lead a high‑performing team, partner with senior stakeholders, and push continuous improvement across facilities, security, and workplace services to support a global investment firm.

Qualifications

• Bachelor’s degree and 5–10 years in facilities or workplace management.
• Proven leadership with ability to develop and mentor teams.
• Strong communication and discretion with confidential matters.
• Experience working with senior stakeholders and cross-functional teams.
• Excellent organizational skills in a fast-paced environment.
• Proficiency with workplace management systems and MS Office.
• Commitment to continuous learning and operational excellence.
• Ability to contribute to and maintain positive workplace culture.
• Ethical standards at the highest level.

Responsabilités

• Lead and manage facilities, reception, and workplace experience for UK offices.
• Oversee office administration, vendor management, building relationships.
• Space planning, maintenance, and health and safety compliance.
• Ensure guest services, event coordination, and conference room management.
• Develop workplace strategies to support business needs and employee experience.
• Manage budgets, vendor contracts, and SLAs for facilities services.
• Collaborate with senior leaders and external partners to align objectives.
• Identify and resolve operational issues through data-driven analysis.
• Mentor and develop the Facilities and Workplace Experience team.
• Drive continuous improvement and adopt best practices.

Connaissances

Facilities management

Leadership

Stakeholder management

Communication

Budget management

Data-driven analysis

Formation

Bachelor’s degree

Outils

Workplace management systems

Microsoft Office

Description du poste

A Career with Point72’s Facilities Team

The Facilities team at Point72 delivers a high level of corporate services to our offices around the globe, including real estate, property management, construction project management, day‑to‑day operations, maintenance, and security. What you’ll do Lead and manage all facilities, reception, and workplace experience teams for the UK offices, ensuring exceptional operational standards and service delivery. Oversee facilities operations including office administration, vendor management, building management relationships, space planning, maintenance, and health and safety compliance. Ensure consistent delivery of guest services, event coordination, conference room management, and front‑of‑house activities. Develop and execute workplace strategies that support the firm’s business needs and enhance employee experience in the London office. Manage operational budgets, vendor contracts, and service‑level expectations for all facilities‑related services. Collaborate with senior leaders, support teams, and external partners to align operational objectives and ensure seamless execution. Identify and resolve operational issues through data‑driven analysis and proactive problem‑solving. Lead, mentor, and develop a high‑performing Facilities and Workplace Experience team. Drive continuous improvement initiatives and adopt best practices for UK office operations. Uphold and promote the firm’s culture, professional standards, and commitment to integrity.

What’s required

• Bachelor’s degree.
• 5–10 years of experience in facilities management, people operations, workplace management, or a related field.
• Strong leadership experience with a proven ability to manage and develop teams.
• Excellent written and verbal communication skills, with the ability to handle confidential and sensitive situations with discretion.
• Demonstrated ability to work effectively with senior stakeholders and cross‑functional teams.
• Strong organizational skills and the ability to manage multiple projects and deadlines in a fast‑paced environment.
• Proficiency with workplace management systems and Microsoft Office.
• Commitment to continuous learning, operational excellence, and adapting to the evolving needs of a growing UK office.
• Proven ability to contribute to and maintain a positive, professional workplace culture.
• Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well‑being.

When you work here, we provide

• Private Medical and Dental Insurances
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee‑led affinity groups representing women, people of colour and the LGBQT+ community
• Mental and physical wellness programmes
• Tuition assistance
• Non‑contributory pension and more

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor‑led culture and committing to our people’s long‑term growth. For more information, visit https://point72.com/ .