General Manager, F&B & Retail Ops | Events Leader

Aramark Ltd; Gateshead; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Company pension

Discounted food

Free parking

MyStaff Shop discounts

Generous Annual Leave

EAP in house mental health champion

Extensive training and development

Job summary

Aramark Ltd. seeks a General Manager on-site at Gateshead College to lead catering, retail and hospitality services. The role is predominantly Monday–Friday with some flexibility for evenings and weekends to ensure smooth operations.

You will manage teams, build strong relationships with the client and internal stakeholders, and drive service excellence across both main and satellite sites, including events and functions.

Qualifications

• Experience operating as a General Manager within hospitality/ contract catering/ retail.
• First class customer service skills and a passion for delivering service excellence.
• Ability to bring innovation to the team.
• Recruit, train and lead your teams to success.

Responsibilities

• Build and maintain key relationships both internally and externally and attend regular service level review meetings.
• Recruit, train and lead your teams to success.
• Oversee all aspects of the operation to deliver outstanding service levels across the main site and satellite site which includes a very busy retail outlet.
• Manage all hospitality for our events and functions.

Skills

General Manager experience

Customer service skills

Team leadership

Relationship building

Flexibility

Education

Education advantageous

Job description

Aramark Ltd. seeks a General Manager on-site at Gateshead College to lead catering, retail and hospitality services. The role is predominantly Monday–Friday with some flexibility for evenings and weekends to ensure smooth operations.

You will manage teams, build strong relationships with the client and internal stakeholders, and drive service excellence across both main and satellite sites, including events and functions.