General Manager, ebay Live - UK

eBay Inc.; London; On-site; GBP 60,000 - 120,000; Full time

Job summary

Join a forward-thinking company that is revolutionizing ecommerce through innovative live selling. As the UK GM for eBay Live, you will lead the charge in transforming how buyers and sellers interact, driving growth and operational excellence. Collaborate with global teams to craft strategies that resonate with local markets, ensuring a winning experience for all participants. This role offers a unique opportunity to shape the future of ecommerce, engage with passionate teams, and make a significant impact in a rapidly evolving industry. If you're ready to take on this challenge, we want to hear from you!

Benefits

Flexible Work Hours

Health and Wellness Programs

Professional Development Opportunities

Employee Discounts

Remote Work Options

Qualifications

• 10+ years of relevant ecommerce experience with leadership roles.
• Experience in operational business or as a General Manager in a digital platform.

Responsibilities

• Develop competitive strategies for eBay Live to drive growth.
• Manage multi-functional teams to meet performance targets.

Skills

Ecommerce Strategy

Team Leadership

Operational Management

Data-Driven Decision Making

Market Analysis

Education

BA/BS Degree

MBA or Advanced Degree

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And Role

eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live. eBay buyers can view, chat, ask questions, give feedback, vote, and buy online during eBay Live selling. This is a unique opportunity to join a fast-growing platform that could change not only how commerce is done on eBay but across the industry.

The UK GM of eBay Live will own the growth and operations of the eBay Live business with the ability to articulate the strategy to address the highest priority opportunities for the customers and business and bring shared alignment across the organization. Partnering closely with global product, marketing, monetization, policy, and customer service teams to implement strategic programs, set objectives and key results for initiatives and projects, and build processes to drive groundbreaking outcomes for the Live platform.

What You Will Accomplish

1. Develop the competitive value proposition for eBay Live in your country to drive growth and transform the future of ecommerce, leaning on findings from eBay Live US while building your own localized strategy for a successful live business.
2. Grow an organization adapted to local country needs, including category & account management, programming & production, and seller/product operations; then work across a full multi-functional team including finance, HR, legal, marketing, to deliver country performance against topline and bottom-line targets.
3. Create hypothesis-based learning agendas across selection, content, and operations and iterate on playbooks to improve success.
4. Work with central, US-based team (and other markets) on standard processes and resourcing, and with the country/regional CEO on go-to-market, regulatory, etc.
5. Craft meaningful strategic partnerships with local GMs across categories to enable a winning experience.
6. Drive strong associate engagement and lead all aspects of the team’s performance on key priorities.

What You Will Bring

1. BA/BS degree, with 10+ years of relevant ecommerce experience; media industry experience and MBA or advanced degree a plus.
2. Experience as a leader of an operational business or General Manager in an online marketplace, digital platform, or retail environment.
3. Demonstrable experience with defining strategy, aligning multi-functional teams to shared outcomes, and delivering strategies from roadmap to delivery in a highly collaborative culture.
4. Broad experience across operations, product, and marketing functions.
5. Comfortable making decisions with imperfect information where there may be ambiguity and need to use data to meet deliverables and drive initiatives to completion.

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