Senior Category Manager, Live

eBay Inc.; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

eBay is seeking an experienced Category Manager to join the exciting eBay Live program. The successful candidate will use their market expertise to drive GMV targets, develop relationships with sellers, and advocate for their success within the platform. Join eBay to shape the future of ecommerce and create economic opportunities for all!

Qualifications

• Experienced in live selling formats.
• Preferably from Collectables and/or Fashion categories.
• Strong understanding of eBay platform.

Responsibilities

• Deliver GMV targets for eBay Live.
• Define criteria for selecting sellers for onboarding.
• Develop relationships with strategic sellers.

Skills

Project Management

Organization

Communication

Customer Emotional Intelligence

Education

Experience in Category Management

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live. eBay buyers can view, chat, ask questions, give feedback, vote, and buy online during eBay Live selling.

We are looking for an experienced Category Manager who can join this exciting growing programme and play a pivotal role in driving scale and success. You will work closely with our sellers to help them succeed on this new platform, and be responsible for delivering GMV targets. You will be responsible for advocating for your sellers, for understanding our platform and how it needs to change, and helping us build a program that scales.

What you will accomplish:

• Bring market expertise to deliver a daring eBay Live GMV target

• Define criteria for selecting sellers to onboard to eBay live, using pattern recognition, analytics, and forecasting to define who is most likely to succeed

• Develop positive relationships with strategic sellers to build out programming and recruit new sellers to the platform

• Shepherd sellers through the onboarding process, helping us identify issues and build processes, tools, and workarounds to address them

• Understand drivers of success on the eBay live platform and mentor your portfolio of sellers accordingly - across assortment, live host, production, selling formats, marketing, etc.

• Advocate for sellers with cross functional teams, come up with solutions to problems, seed new programs to help sellers be successful, lobby for them, and activate against them

• Contribute to shaping the future structure of the UK Live category team

• Work closely with the core Collectibles & Fashion categories and Marketing teams to drive success

What you will bring:

• Experience and interest in live selling formats

• Category management experience preferably in Collectables and/or Fashion

• Deep understanding of our platform

• Strong project management, organisation, and partner engagement skills

• Strong verbal and written communication skills

• Customer emotional intelligence

• Ability and willingness to travel to support events including at weekends

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