General Manager - Bowling Centre

Northampton Business Directory; Wellingborough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent organization is seeking an ambitious General Manager to oversee one of their busy centres. This role offers the autonomy to shape and influence the business, with a focus on financial performance and team leadership. Ideal candidates will possess significant experience in leisure or hospitality, with a strong track record in operational excellence and sales optimization.

Qualifications

• Minimum 18 months as a hands-on General Manager, preferably in leisure or retail.
• Demonstrated operational standards and coaching skills.
• Flexible with a strong customer service focus.

Responsibilities

• Responsible for running a busy centre and delivering on KPIs.
• Drive financial and commercial performance across all revenue streams.
• Coach and inspire team to deliver outstanding customer service.

Skills

Operational management

Sales optimization

Coaching and development

Customer service excellence

Team leadership

Job description

Are you an ambitious General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As a General Manager for our client's organisation, you will be responsible for running one of their busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact by driving the financial and commercial performance of your business across all four revenue streams (Food, Drink, Amusements, and Bowling/Golf). You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre, and sharing in the success.

Within our client's fast-paced, dynamic world, General Managers coach, lead, motivate, and inspire their team to deliver outstanding service that delights customers and encourages repeat visits.

To be successful, you should have:

• a minimum of eighteen months experience as a hands-on General Manager, ideally within the leisure, hospitality, or retail industry


• a relentless approach to delivering the best operational standards in the industry


• evidence of optimizing sales and performance of a business unit


• a passion for people, with evidence of coaching, developing, and progressing your team


• an empathetic and compassionate approach


• resilience, flexibility, and adaptability to fit in with our fast-paced environment


• willingness to work nights and weekends