General Manager - Bluewater - New Site Opening

SushiDog; Greater London; Vor Ort; GBP 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Free Gym membership

Healthcare Support through Simply Help

28 days holiday (incl. bank holiday)

Birthday holiday day

Sabbatical after 5 years

Bonus Scheme

Social events

Wagestream

Free meal on shift, 70% off not on-shi

Zusammenfassung

SushiDog is seeking a natural leader to head a fast-paced QSR store in London. You will inspire a team to deliver outstanding food and service, recruit and develop staff, and ensure smooth day-to-day operations with a focus on quality and customer satisfaction.

Join a supportive team culture, benefit from a range of wellbeing perks, and play a key role in driving store performance in a walk-in, casual dining setting. This is a full-time role based at our Westfield location.

Qualifikationen

• Minimum of 1 year or more of experience at a general manager level in QSR or similar hospitality setting.
• Leadership skills with the ability to inspire and motivate a team.
• Strong organizational and time management skills.
• Ability to thrive under pressure and think on your feet.
• Passion for food, service, and creating a positive work environment.

Aufgaben

• Oversee the day‑to‑day management of the store, ensuring smooth operation.
• Deliver exceptional customer service, ensuring satisfaction and quality scores.
• Recruit, train and develop the team with constructive feedback.
• Maintain and improve store standards to meet company expectations.
• Manage forecasting and forward planning in line with the store P&L.
• Lead and inspire the team to deliver excellence in a fast-paced environment.

Kenntnisse

Approachable

Time management

Positive attitude

Problem solving

Prioritisation

Jobbeschreibung

From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We take pride in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people thrive together by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% better every single day.

Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it.

WHAT WE ARE LOOKING FOR

A natural leader with a passion for great food, customer service, and team success. If you thrive in a fast‑paced QSR, fast casual, or casual dining environment and know how to inspire a team to deliver excellence, we want you to be our family.

WHAT’S IN FOR YOU

• Free Gym membership
• Healthcare Support through Simply Health
• 28 days holiday (incl. bank holiday) increasing with years of service up to 5 days
• Extra holiday day on your birthday
• Paid Sabbatical month after 5 years of service
• Achievable Bonus Scheme
• Social company events
• Wagestream (withdraw up to half your salary at any point during the month)
• Free Meal when on shift and up to 70% discount when not on shift

YOUR TALENTS

• Approachable, understanding and patient
• Great time-keeping and very good organizational skills
• Positive “can do” attitude who lives our values
• Strong problem-solving mind
• Capable of prioritising task

JOB RESPONSIBILITIES

• Good understanding of GP & Labour control.
• Comprehensive knowledge of Health & Safety regulation and the ability to implement them effectively.
• Deliver exceptional customer service, ensuring customer satisfaction and excellent quality scores
• Responsible of team recruitment, training and development by assessing their performance and providing constructive feedback.
• Oversee the day‑to‑day management of the store, ensuring smooth operation.
• Maintain and improve store standards to meet company expectation.
• Manage financial aspects including forecasting and forward planning in line with the store P&L

REQUIREMENTS

• Minimum of 1 year or more of experience at a general manager level in QSR (Quick Service Restaurant) or similar type of business within the hospitality industry.
• Leadership skills with the ability to inspire and motivate a team.
• Strong organizational and time management skills.
• Ability to thrive under pressure and think on your feet
• A passion for food, service, and creating a positive work environment